staff preferences

joshuah · **staff preferences -** 14-04-2008, 01:26 AM

I believe it would be beneficial that there should be an option added in the admin section of manage users which can be a checkbox stating "User to not receive mail" this option would ensure that the user will not receive mail from that department, i.e.

when an alert is set to send an email for a new note it wont send it to that user,

Reason for this being is my manager is apart of all departments to oversee and he doesn't want to receive 1000 emails per day etc..

ppafford · 17-04-2008, 12:28 PM

I think this can be done with the alerts he has setup for himself.

I am the admin of our Kayako suite and I dont get any emails unless I setup an alert for them.

I am a part of all groups/departments as well.

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ppafford Offline Member Posts: 56 Join Date: Jan 2008 SupportSuite Owned License phpinfo()	17-04-2008, 12:28 PM I think this can be done with the alerts he has setup for himself. I am the admin of our Kayako suite and I dont get any emails unless I setup an alert for them. I am a part of all groups/departments as well.