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craigbrass Offline
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System -> Ticket ID generation -> Ability to add bad ticket IDs - 19-06-2007, 08:39 AM

It would be nice if we could add stop words / bad ticket IDs via the admin control panel. This would certainly help the hosted clients who do not have access to the PHP files.


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

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limbo Offline
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27-06-2007, 08:43 PM

Yes - I need this. I use the hosted version with no access to PHP
   
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