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  (#1) Old
Justin_M Offline
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Dashboard -> Show assigned tickets (option) - 10-01-2007, 08:50 PM

We are using the winapp and see the tickets that have come in and the schedule of what is going on today but would also like to see the Tasks list. Maybe just the ones that are going to be due next? My thinking is that I would make it easier for the staff to see what everyone is doing and jump in if they have spare time.
Anyone know if this is possible?
   
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jagge Offline
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Join Date: Aug 2007
Tasks -> Dashboard -> Show assigned tickets (option) - 24-08-2007, 07:07 AM

Hi,
I would like each staff member only to see their own tasks in the dashboard. Today this is only possible if you create it yourself and sets it to private.
We need to be able to create tasks and assign them to other staff members and when they login they should see only the tasks that is assigned to them.

Today they get a list of all new tasks regardless who is the owner and they have to click on every task to see who is the owner.

So I would like:

1. Each staff member in dashboard only see tasks assigned to them.

if this not possible,

2. The list that is there today is shown by assignment so that they easy can see if some tasks is for them.


Best regards,
Ola
   
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craigbrass Online
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Location: Cumbria, UK
24-08-2007, 09:20 AM

Hmm yea, this would be a cool feature. Second this one.


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

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  (#4) Old
PeterC Offline
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Join Date: Mar 2008
Location: Nr Bath, UK
11-03-2008, 08:06 PM

Even better, I would like to be able to sign on with Administrator rights and have a dropdown selection so I can see all the tasks assigned to a specific person.



Regards,
Peter
   
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