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richm Offline
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Join Date: Jan 2007
Location: Orange County, CA
Billable time -> Cumulative total in main ticket view - 06-06-2007, 08:43 PM

I suggest for Billing/Time Worked entries, that the cumulative total be displayed (1 entry only displayed, showing totals) in main ticket view, details should be displayed on the billing tab.

Currently the billing tab displays an entry (as in new entry screen) and the ticket history (which is useless to me on this particular screen)

It would seem much more intuitive to display all of the billing/time worked entries on this tab instead of the ticket history. This would also de-clutter the main ticket view, as once you have entered a couple of billing/time worked entries, it ends up taking a good chunk of screen real-estate. (We will be using time worked/billable time quite a bit here)

Thanks,

Rich


--
Features I need asap:
1) Ticket search in the client portal!
2) Column display in client portal showing clients email address or name
3) Downloads by client
(i.e. - each client has their own download area and can't see/touch downloads for any other client.) This would be on top of a "public" download area.
4) Integrated KB image uploads
The ability for staff to upload images with a KB articles.
Cheers!
   
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