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| Operations Manager  Posts: 5,429 Join Date: Jan 2006 Location: United Kingdom | Turn it into a 'ticket' parser instead, and parse form ticket submits -
11-06-2007, 01:11 AM
As the title, instead of a mail parser have a parser that works for all methods of ticket submission (mail, client support interface and API). -------------------------------------------------------------------
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| form, parse, parser, submits, ticket |
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