Tickets Allow XML but Filter HTML

ppafford · **Allow XML but Filter HTML -** 15-04-2008, 06:02 PM

Have a ton of clients who send XML in their tickets, but we have the HTML filter on so it strips the XML as well.

Would like separate Filters

Thanks,
Phill Pafford

craigbrass · 15-04-2008, 06:12 PM

+1 for this. Maybe some sort of quote ability like with forum software.

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ppafford Offline Member Posts: 57 Join Date: Jan 2008	Allow XML but Filter HTML - 15-04-2008, 06:02 PM Have a ton of clients who send XML in their tickets, but we have the HTML filter on so it strips the XML as well. Would like separate Filters Thanks, Phill Pafford

craigbrass Offline Senior Member Posts: 5,328 Join Date: Jun 2005 Location: Cumbria, UK	15-04-2008, 06:12 PM +1 for this. Maybe some sort of quote ability like with forum software. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger