Views for Manger users.

ealonso · **Views for Manger users. -** 14-03-2008, 12:44 PM

Hi,

I would like to configure the view of the ticket list for the manger users.

Actually, exists the Last Replier field, and I would like to remove this field on the view and add the date of the ticket field.

Also, change the order of this list view.

It can be possible?

Thanks,
Enrique.

supportskins · 14-03-2008, 01:57 PM

You can configure it under:
Staff CP > Filter Department > Department > Open > Views > View Options > Edit View

ecornet · 14-03-2008, 02:17 PM

Do you mean views for staff in the Staff CP or views for customers in the Support Center?

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ealonso Offline New Member Posts: 6 Join Date: Sep 2007 eSupport Owned License	Views for Manger users. - 14-03-2008, 12:44 PM Hi, I would like to configure the view of the ticket list for the manger users. Actually, exists the Last Replier field, and I would like to remove this field on the view and add the date of the ticket field. Also, change the order of this list view. It can be possible? Thanks, Enrique.

supportskins Offline Senior Member Posts: 3,362 Join Date: Aug 2006 Location: Mumbai, India SupportSuite Owned License	14-03-2008, 01:57 PM You can configure it under: Staff CP > Filter Department > Department > Open > Views > View Options > Edit View Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

ecornet Offline Member Posts: 156 Join Date: Feb 2008 eSupport Owned License	14-03-2008, 02:17 PM Do you mean views for staff in the Staff CP or views for customers in the Support Center? VoiceWay IP Telephony for Business and Residential