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Feature Requests Have a feature request for SupportSuite, eSupport and LiveResponse? Post in here.
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(#1)
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| Operations Manager  Posts: 5,429 Join Date: Jan 2006 Location: United Kingdom | When banning check, to see if the ban affects an e-mail queue -
22-05-2007, 11:37 PM
Might be a useful feature to stop staff users from banning the desk's own e-mail addresses. -------------------------------------------------------------------
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(#2)
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| Member Posts: 99 Join Date: Jul 2006 |
23-05-2007, 11:02 AM
we have a white list mod in place. Let us know if you're interested. |
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(#3)
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| Member  Posts: 387 Join Date: Jan 2007 Location: Orange County, CA |
23-05-2007, 01:55 PM
I'd be interested in the whitelist mod. Cheers, Rich Features I need asap: 1) Ticket search in the client portal! 2) Column display in client portal showing clients email address or name 3) Downloads by client (i.e. - each client has their own download area and can't see/touch downloads for any other client.) This would be on top of a "public" download area. 4) Integrated KB image uploads The ability for staff to upload images with a KB articles. Cheers! |
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