 |
Feature Requests Have a feature request for the LiveResponse Client Application? Post in here.
 |
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
(#1)
  |
| Member Posts: 41 Join Date: Sep 2007 | ability to assign labels the Chatter ID by right clicking -
26-10-2007, 07:26 PM
I like how the LiveResponse app has the chatter ID and it changes after a customer logs into chat. What I'd love to be able to do it right click on an IP address and assign a "label" to that IP if we "know" the visitor. For example, on our service, we have a way of knowing which customer it is by the URL they are looking at (footprints), so we could right click and label the IP address so other operators could see at a quick glance who's on the site. |
| |  |
|
| Tags |
| assign, chatter, clicking, labels |
| Thread Tools | Search this Thread |
| Display Modes | Rate This Thread |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Tickets -> Searching Ability to fitler and search according to ticket label(s) | tvds | Will Implement (V4) | 1 | 20-08-2008 11:13 AM |
| News Add news -> Ability to assign to multiple template groups | russmichaels | Will Implement (V3) | 25 | 13-08-2008 07:58 PM |
| Ticket Labels | jon | SupportSuite, eSupport and LiveResponse | 0 | 26-01-2007 10:09 PM |
Linear Mode
