Live chat -> Automatic proactive chat

Triexa · **Live chat -> Automatic proactive chat -** 22-09-2007, 12:27 PM

When enabled, a proactive chat request will automatically be done.

Further extended by options like filters so it only displays on certain pages, after a certain visit length, etc. etc. Of course, it would make sense only 1 request per visit

craigbrass · 22-09-2007, 02:18 PM

And the ability to say not to for IPs you specify.

jacobcolton · 17-03-2009, 09:32 PM

Has this feature now been added?

craigbrass · 18-03-2009, 10:30 AM

Not yet, no. I imagine it will be V4 before it gets implemented.

MarkIngles · 19-03-2009, 02:36 AM

I do this. I think I've posted it in the forums before.
If not, I can repost it when I get back to my office tomorrow.
-Mark

jacobcolton · 19-03-2009, 11:34 AM

Yes, you did - I have just seen it on http://forums.kayako.com/f139/automa...ve-chat-15198/

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Triexa Offline Member Posts: 69 Join Date: Sep 2007	Live chat -> Automatic proactive chat - 22-09-2007, 12:27 PM When enabled, a proactive chat request will automatically be done. Further extended by options like filters so it only displays on certain pages, after a certain visit length, etc. etc. Of course, it would make sense only 1 request per visit

craigbrass Offline Senior Member Posts: 6,755 Join Date: Jun 2005 Location: Cumbria, UK	22-09-2007, 02:18 PM And the ability to say not to for IPs you specify. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

jacobcolton Offline New Member Posts: 18 Join Date: Apr 2005	17-03-2009, 09:32 PM Has this feature now been added?

craigbrass Offline Senior Member Posts: 6,755 Join Date: Jun 2005 Location: Cumbria, UK	18-03-2009, 10:30 AM Not yet, no. I imagine it will be V4 before it gets implemented. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

MarkIngles Offline Member Posts: 33 Join Date: Mar 2007	19-03-2009, 02:36 AM I do this. I think I've posted it in the forums before. If not, I can repost it when I get back to my office tomorrow. -Mark

jacobcolton Offline New Member Posts: 18 Join Date: Apr 2005	19-03-2009, 11:34 AM Yes, you did - I have just seen it on http://forums.kayako.com/f139/automa...ve-chat-15198/