Mark IPs as Staff

craigbrass · 11:49 AM

You should be able to right click on visitors and mark them as Staff. You should also be able to manually add IPs via the admin area of Kayako's core.

IPs marked as staff should show with a red background inside the winapp.

You should of cause be able to "Unmark as Staff" too.

Forgot to say, the reason for this is so you don't invite them to chat by accident when they are browsing the site.

Kody · 08-09-2007, 09:04 PM

Any updates?

This would be a great feature!

**SteveLV702** · 09-09-2007, 12:13 AM

ya I think this is a good idea also but previously I was told by Kayako in the Windows App just to Ban the Staff member then they will not even appear as browsing the site....

supportskins · 09-09-2007, 07:19 AM

This is a good suggestion! It should be implemented in v4.

craigbrass · 09-09-2007, 07:24 AM

Quote:

ya I think this is a good idea also but previously I was told by Kayako in the Windows App just to Ban the Staff member then they will not even appear as browsing the site....

That is one option I suppose but not ideal. As Hiren said, it should be implemented in v4.

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Kody Offline New Member Posts: 6 Join Date: Aug 2007	08-09-2007, 09:04 PM Any updates? This would be a great feature!

SteveLV702 Offline Community Moderator Posts: 1,010 Join Date: May 2005 Location: Las Vegas, Nevada	09-09-2007, 12:13 AM ya I think this is a good idea also but previously I was told by Kayako in the Windows App just to Ban the Staff member then they will not even appear as browsing the site.... Steve I'm Important Posting & You

supportskins Offline Senior Member Posts: 5,554 Join Date: Aug 2006 Location: Mumbai, India	09-09-2007, 07:19 AM This is a good suggestion! It should be implemented in v4. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/