 |
Feature Requests Have a feature request for the LiveResponse Client Application? Post in here.
 |
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
(#1)
  |
| Member Posts: 36 Join Date: Apr 2008 | Monitor Pane - only show visitors for my department -
19-06-2008, 07:23 PM
I found this question/request Customise WinApp Monitor Pane and would like to also request this same feature. I am planning on rolling out LiveResponse to ~30 people, who work across 4-5 departments. Each department is assigned a site, so I have 4-5 sites, each with a link for "Live Chat" with the departmentID in the URL. I need the ability to restrict what each person sees in the Monitor Pane of LiveResponse to ONLY sites that show live chat links for their department. I believe from Craig's response in the above thread, that this is not currently possible with version "SupportSuite 3.1.1.61 STABLE" of LiveResponse. This is a VERY important feature for me. Thank you for considering my feature request -Brian |
| |  |
|
| Tags |
| department, monitor, pane, visitors |
| Thread Tools | Search this Thread |
| Display Modes | Rate This Thread |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Only show staff from department | tvds | SupportSuite, eSupport and LiveResponse | 12 | 17-08-2008 06:35 PM |
| Restrict Department from seeing other Department and Users in Staff-panel | Thijs | How do I? | 9 | 01-06-2008 05:48 PM |
| Live support not show visitors | pol67 | LiveResponse Desktop Application | 9 | 08-04-2008 09:54 AM |
| Tickets -> Statuses -> Show only for respective department | KPotter | Now Implemented (V3) | 14 | 08-10-2007 10:15 PM |
| Unique template group for each Department and to list the same in department list | sureshkumar.mr | SupportSuite, eSupport and LiveResponse | 2 | 29-09-2006 02:06 PM |
Linear Mode
