My top feaure requests.

[ServWise.com]

Some of these have been mentioned but I just wanted to add my full list of feature requests.

1. chat client should show if a visitor has accepted, waiting or refused a chat request
2. If a customer changes screen while the chat request layer is still displayed then it should redisplay it on the next page automatically.
3. chat request layer should scroll with the client window until an option is picked.
4. Chat request layer should be positionable by top/middle/bottom & left/ center/right.
5. Show visitors Time on current page and time stamp the footprints.
6. Allow to parse a user name as a variable on the chat icon jscript code that is displayed in LiveResponse windows.

Thats it for now.

[craigbrass]

2 already does happen. 3, 4 and 5 I agree with.

[ServWise.com]

Originally Posted by craigbrass

2 already does happen. 3, 4 and 5 I agree with.

Are you sure, not in my tests, I requested a chat to myself and changed page while the chat request layer was open and the chat request layer did not automatically re-display.

more requests

• setting to ignore ip's of staff members who browse the website so if a staff member is logged into LiveResponse it wont show any visitor to the site with the staff members IP. Needs to work with staff behind NAT and you should also be able to add IPs to a list to also block. (Yes I know the banning basically does this but it is a little harsh, this function should just not display them or show them as staff and not trigger the new browsing user alert.
• BUG: if more than one person using the same IP address browses the site LiveResponse will go gaga flipping between each one and triggering a new browsing user event every time.

[craigbrass]

Ignoring Staff IPs has already been requested.

[ServWise.com]

Yeah I'm sure a lot of my request have already been requested but thought I would post all of mine in one post to also add support for those who have requested them already too.