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Feature Requests Have a feature request for the LiveResponse Client Application? Post in here.
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(#1)
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| New Member Posts: 29 Join Date: Dec 2007 Location: Russia SupportSuite Owned License |  Previous messages in chat -
27-03-2008, 09:24 AM
If I talk in chat with visitor and would like to transfer chat to other Staff - new staff has joined the chat conference but can't see our earlier messages with visitor in Chat Window. This is inconvenient. I would like to see message that THERE ARE Previous messages when I joined the chat conference. And I would like to see who is in this chat conference in Chat window. Please, add this feature. |
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(#2)
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| Senior Member Posts: 5,072 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
27-03-2008, 10:20 AM
I would like to see something like this too. It should list previous chats in the window to easily see. Icon Headquarters - Its Elixir - Web2Messenger |
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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