Tickets Tickets -> Ratings system for chats and tickets - Page 5

**Jamie Edwards** · 10-12-2007, 01:12 AM

I have merged a lot of threads into this one.

joshuah · 18-02-2008, 02:24 AM

looking forward to this release

ctmega · **Surveys! -** 11-04-2008, 06:12 PM

I am looking to have some custom Dev work done on my supportsuite to include surveys. I would like to have a survey sent after each ticket close and link the survey data with the ticket it was sent in regards to. I have full specs and a budget available. I have several other enhancements I am interested in as well. Looking for a dev partner not just a one-off job.

Contact me if you are interested.

bspahn(at)gmail

-ctmega

Clay · **Survey -** 19-04-2008, 04:45 AM

Survey at the end of the chat session?

A good example of one is the one www.hostgater.com uses just chat with them then close it out and you'll see their survey.

jnet · 10-06-2008, 01:32 PM

This should have released long long time ago . It does not need vote, it does not need waste of time talking about it

ysert · 07-07-2008, 06:39 PM

I second to this feature.

ysert · 07-07-2008, 06:42 PM

This would be great. However it may not fit to all business rules so that feature should have on/off option in admin settings.

YSERT

***John Haugeland*** · 08-07-2008, 08:36 PM

I believe this is already implemented in version 4 (not 100% certain). This is unlikely to be implemented in version 3.

Either way, this should be commented on in the other thread, so I'm going to close this one.

power · **Good idea. -** 09-07-2008, 11:13 AM

Hi,

Really you have a nice idea.

**Jamie Edwards** · 09-07-2008, 11:24 AM

Lots of threads merged.

**Jamie Edwards** · 19-08-2008, 10:15 AM

We will implement this in Version 4.

Bashar · 26-08-2008, 12:40 AM

Jamie,
it will be something like limesurvey.org for example ?

**Jamie Edwards** · 26-08-2008, 09:33 AM

Hi Bashar,

I am afraid we won't be releasing any exact details yet

View Poll Results: What do you think of this?
Do you think this should be implemented?	37	94.87%
Do you think this shouldnt be implemented?	2	5.13%
Voters: 39. You may not vote on this poll

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joshuah Offline Member Posts: 123 Join Date: Oct 2007	18-02-2008, 02:24 AM looking forward to this release

Clay Offline Member Posts: 45 Join Date: Jun 2007 Location: 12.134.121.45	Survey - 19-04-2008, 04:45 AM Survey at the end of the chat session? A good example of one is the one www.hostgater.com uses just chat with them then close it out and you'll see their survey. Cameron Bradford Founder, www.pc-fix.us

jnet Offline Member Posts: 506 Join Date: Mar 2008	10-06-2008, 01:32 PM This should have released long long time ago . It does not need vote, it does not need waste of time talking about it

ysert Offline New Member Posts: 17 Join Date: May 2008 Location: Virginia, USA	07-07-2008, 06:39 PM I second to this feature.

ysert Offline New Member Posts: 17 Join Date: May 2008 Location: Virginia, USA	07-07-2008, 06:42 PM This would be great. However it may not fit to all business rules so that feature should have on/off option in admin settings. YSERT

power Offline New Member Posts: 2 Join Date: Jul 2008	Good idea. - 09-07-2008, 11:13 AM Hi, Really you have a nice idea. http://www.powercomars.com

Jamie Edwards Offline Operations Manager Posts: 5,033 Join Date: Jan 2006 Location: United Kingdom	09-07-2008, 11:24 AM Lots of threads merged. Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- New to the forum? New user's guide here. Submit bug reports here. Submit support tickets via the members area. Submit sales queries either via live chat or via e-mail. There is no official ETA on Version 4.

Bashar Offline Member Posts: 30 Join Date: Aug 2004 Location: Kuwait	26-08-2008, 12:40 AM Jamie, it will be something like limesurvey.org for example ? Bashar Al-Abdulhadi KuwaitNET Internet Services - CEO http://www.KuwaitNET.net