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clark238 Offline
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ViewShare privacy options - 21-09-2007, 04:17 PM

If this is already possible and I just haven't found how to do it, I apologize.

It would be really nice if the ViewShare window only showed the browser area and not the entire monitor with the file menu, links toolbar, windows taskbar, etc. I really don't want customers to see all that. I use gotomeeting and it's an option whether you want to share the entire screen or just the browser window area.

Also, I work in a multiple monitor environment, so when I start a ViewShare session and the browser doesn't open in my primary monitor then the customer sees my desktop, my SupportSuite client, or whatever is on my primary monitor. It would be very useful to either be able to select the window to share or have some sort of start/stop sharing button so I would have time to move my browser window to my primary monitor and then start sharing it.

Thanks for listening,
Clark
   
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craigbrass Online
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21-09-2007, 04:40 PM

Neither are current features. I agree with both though. There should be three options. One saying Full Screen, one saying Open Window Only and another saying Custom Square with the latter allowing you to draw a square on your screen that the user can see.

For monitors, it should allow you to pick one on the initiation of a viewshare session.


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

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nibb Offline
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13-11-2007, 05:35 AM

Agree. Its really unproffesional not to mention insecure when the client can see the whole screen.
   
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