 |
Feature Requests Have a feature request for InstaAlert? Post in here.
 |
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
| |
|
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
(#1)
  |
| Member  Posts: 387 Join Date: Jan 2007 Location: Orange County, CA | Dock to screenedge and autohide -
06-07-2007, 05:24 PM
More like a nice to have than a have to have, nonetheless.  Suggest InstaAlert gain the abilities to: 1) Dock or snap to the screenedge 2) Autohide Kayako InstaAlert when docked (like trillian does for example) 3) Adjustable transparency Cheers, Rich Features I need asap: 1) Ticket search in the client portal! 2) Column display in client portal showing clients email address or name 3) Downloads by client (i.e. - each client has their own download area and can't see/touch downloads for any other client.) This would be on top of a "public" download area. 4) Integrated KB image uploads The ability for staff to upload images with a KB articles. Cheers! |
| |  |
|
(#2)
|
| Member  Posts: 1,238 Join Date: Apr 2007 Location: Toronto Canada SupportSuite Owned License |
06-07-2007, 06:10 PM
I think these are great ideas...good one rich. |
| | |
|
(#3)
|
| Senior Member Posts: 4,947 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
06-07-2007, 07:04 PM
Nice suggestions. Totally agree. Icon Headquarters - Its Elixir - Web2Messenger |
| | |
|
| Thread Tools | Search this Thread |
| Display Modes | Rate This Thread |
| |
Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
Linear Mode
