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(#1)
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| New Member Posts: 6 Join Date: May 2006 | News > InstaAlert -
03-12-2007, 01:11 PM
Hi! I was thinking of a software like InstaAlert that you can push out to clients (internally ofcourse). Then when you post a news item it triggers the software and an alert is showed. Example: "Internet is down. We are working on a solution." The alert can have an url and when you click it, you are directed to the News section in Kayako (frontend). Would this be possible to modify InstaAlert so it could show alerts send out as news? |
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(#2)
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| Senior Member Posts: 5,072 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
03-12-2007, 01:15 PM
I would like to see a client side downloadable application that allows them to have these noticies sent to them as well as the ability to submit tickets, initiate chat sessions, etc without filling in all their details. It would also allow ViewShare but in the other direction *winks* It would be handy for people who have an internal IT Department Help Desk. Icon Headquarters - Its Elixir - Web2Messenger |
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