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Feature Requests Have a feature request for InstaAlert? Post in here.
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(#1)
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| New Member Posts: 23 Join Date: May 2007 eSupport | Suggestion: more distinctive tray icon -
21-05-2007, 09:48 PM
InstaAlert is a good idea, but a few things might be polished in the product. The tray icon, for example, does not remind at all the eSupport logo. Instead, it's a triangle that looks like the tray icon when "no network connectivity" can be found on Windows XP (and the other hardware-related issues). It would be nice to have something that remind of eSupport. IMO the favicon of eSupport would be better for example. Best regards, Joannès Vermorel lokad.com hosted sales forecasting |
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(#2)
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| Senior Member Posts: 4,986 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
22-05-2007, 06:48 AM
I totally agree with that. The icon looks really distorted to me too. Icon Headquarters - Its Elixir - Web2Messenger |
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(#3)
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| Chief Operating Officer  Posts: 788 Join Date: May 2005 Location: Boise, Idaho |
20-12-2007, 09:30 PM
Added to my notes for V4. -------------------------------------------------------------------
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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