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(#1)
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(#2)
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| Senior Member Posts: 4,986 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
22-05-2007, 06:47 AM
I agree this would be handy. There should be an option saying "Hide status window during synchronization". Can you move this to feature requests Jamie and then the developers will notice it? Icon Headquarters - Its Elixir - Web2Messenger |
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(#3)
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| Member Posts: 135 Join Date: Jun 2003 Location: Sydney, Australia |
25-05-2007, 12:33 AM
I posted this in the suggestions forum a few weeks ago: Silent synchronisation I'm a little annoyed that a Kayako developer hasn't even responded to it - I fork out $XXX dollars, this is a tiny feature which would cost them one hour of development - and is a very easy feature to implement. |
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(#4)
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| Senior Member Posts: 4,986 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
25-05-2007, 06:26 AM
I was told by Kayako that every time features are to be added, the developers look over the feature requests forum and decide which features they want to add. I am not sure however how often this happens. Icon Headquarters - Its Elixir - Web2Messenger |
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(#5)
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| Operations Manager |
25-05-2007, 09:36 AM
Moved to feature requests -------------------------------------------------------------------
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(#6)
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| Chief Operating Officer Posts: 788 Join Date: May 2005 Location: Boise, Idaho |
21-12-2007, 08:07 PM
Added to my notes for V4. -------------------------------------------------------------------
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse