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| New Member Posts: 4 Join Date: May 2007 SupportSuite | List actual last activity -
13-09-2007, 01:03 PM
In SupportSuite when you make a change to a ticket, it will show the last activity as the number of minutes/seconds or hours/minutes, etc. However, in the KayakoMobile, it shows it as -2h or -3h. It would be better to see it broken down as it is in the SupportSuite application. |
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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