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Jamie Edwards Offline
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Creating a phpinfo() page - 09-07-2007, 10:54 AM

All versions of PHP come with a very simple and endlessly useful information function:
PHP Code:
phpinfo(); 
Calling this function inside a PHP page will list all of your PHP configuration information in a tabular format, as shown here: http://merlin.kayako.net/phpinfo.php

This information is also available inside of your administrator control panel (of SupportSuite, eSupport and LiveResponse). However, for the purposes of posting, debugging and discussing problems here on the forum it is useful to have a publicly available one.

1. Open up a simple text editor like Notepad or Textpad (not Microsoft Word or similar).

2. Paste in the following PHP code:
PHP Code:
<?php 
  phpinfo
();
?>
3. Save the file as phpinfo.php.

4. Upload to your webserver.

You can also link to the PHP info via your forum profile (see mine to the left). This will create a link on your user-information on each post you make, making it easily accessible to anyone trying to help you. You can enable this link by editing your profile.


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Jamie Edwards Offline
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09-07-2007, 10:56 AM

For more information on the phpinfo() function, see the PHP manual: http://php.net/phpinfo


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supportskins Offline
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09-07-2007, 12:31 PM

Below every user profile (while viewing threads) a phpinfo() option is being displayed. You might want to look into that.



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Jamie Edwards Offline
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09-07-2007, 01:00 PM

Hi supportskins,

Can you clarify what you mean?

EDIT: Understood and fixed


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Last edited by Jamie Edwards; 09-07-2007 at 01:03 PM.
   
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supportskins Offline
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09-07-2007, 01:28 PM

No problem

Regards,

Hiren Mehta



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Sheep Offline
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09-07-2007, 01:55 PM

I don't think that it's wise to show phpinfos to everyone. That kind of informations should only be displayed to trusted users.


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craigbrass Offline
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09-07-2007, 02:22 PM

I suppose it is a security risk to show everyone. Security holes in packages installed could be exploited.


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Jamie Edwards Offline
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17-12-2007, 12:08 AM

Search engine spiders will not follow the link to your phpinfo pages (rel="nofollow").

I will soon be adding a switch that will only allow your phpinfo link to be viewable by Kayako staff. However, fewer people may be able to help you if you used this option.


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craigbrass Offline
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17-12-2007, 09:42 AM

Could you by any chance add me and Hiren to the list of people who can view as we are regular helpers here?


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Jamie Edwards Offline
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20-12-2007, 10:48 AM

Quote:
Originally Posted by craigbrass View Post
Could you by any chance add me and Hiren to the list of people who can view as we are regular helpers here?
Possibly, but it becomes a bit disconcerting when the label says "Only visible to Kayako Staff and X, Y, Z..." - especially when the user(s) are new. There are better solutions to that problem - I'll wait until after Christmas and see will be done.

There are also a few other changes I am planning to the forums, such as having to verify your customer identity (automatic database lookup) before being able to download community modifications, language packs and so on.


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craigbrass Offline
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20-12-2007, 11:48 AM

Quote:
There are also a few other changes I am planning to the forums, such as having to verify your customer identity (automatic database lookup) before being able to download community modifications, language packs and so on.
Would that not remove the "open-to-everyone-ness" the forum currently has?


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Jamie Edwards Offline
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20-12-2007, 11:50 AM

Quote:
Originally Posted by craigbrass View Post
Quote:
There are also a few other changes I am planning to the forums, such as having to verify your customer identity (automatic database lookup) before being able to download community modifications, language packs and so on.
Would that not remove the "open-to-everyone-ness" the forum currently has?
The forums will be open to everyone, but in order to download attachments from the contribution forums you would have to enter your customer e-mail address - a discussion on the topic will be opened soon.


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craigbrass Offline
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20-12-2007, 11:52 AM

I still disagree with it. I can understand why you are doing it (piracy, etc) but it will take away the open community feel the place has.

If you do do it tho, do it the other way around. Allow users to go into the members area and add a number of usernames that are permitted access as one company may have multiple staff who need access.


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Jamie Edwards Offline
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20-12-2007, 11:55 AM

Quote:
Originally Posted by craigbrass View Post
I still disagree with it. I can understand why you are doing it (piracy, etc) but it will take away the open community feel the place has.

If you do do it tho, do it the other way around. Allow users to go into the members area and add a number of usernames that are permitted access as one company may have multiple staff who need access.
I don't think there would be a need for that - I am thinking of something more simple where in your profile you can add (in addition to your own) the main customer contact address and a licensed domain for verification - making it pretty much unobtrusive. Ideas or concerns can be expressed when I open the discussion soon, though - anything is far from being implemented yet.


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07-11-2008, 11:42 PM

i need help please mi msn is clever_imperio@hotmail.com
   
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