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(#1)
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| New Member Posts: 2 Join Date: May 2009 |  Urgent: Piping In Cpanel With Kayako -
25-05-2009, 11:25 PM
I want to pipe so that e-mails to support@mydomain.com turn into support tickets. I looked in the user manual, and I guess it was the directory that keeps screwing it up. I`m using: home/mycpanelusername/help/cli/index.php Index.php is at 775 Now, i keep getting a delivery failure when i e-mail support@mydomain.com, i`m not using mydomain.com, you know i`m using mydomain.com as a example. So can someone give me a different directory that might work to the file and help me pipe with kayako in Cpanel. Thanks! I have to have this done by tonight. (Reason not revealed) |
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(#2)
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| Community Moderator  Posts: 987 Join Date: May 2005 Location: Henderson, Nevada |
26-05-2009, 12:14 AM
pipe should look like this |/home/user/public_html/help/cli/index.php
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(#3)
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| New Member Posts: 2 Join Date: May 2009 |
26-05-2009, 12:22 AM
But.. cpanel already puts in the prefix home..
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(#4)
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| Community Moderator Posts: 987 Join Date: May 2005 Location: Henderson, Nevada |
26-05-2009, 03:32 PM
also if you have /cli/index.php set to 775 thats wrong it should be 755 also the error message email you sent me shows pipe to |/home/reidmn/reidmn/public_html/cli/index.php generated by support@reidm.net local delivery failed it has your username reidmn in there twice should only be once so should look like this |/home/reidmn/public_html/cli/index.php |
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(#5)
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| Community Moderator Posts: 987 Join Date: May 2005 Location: Henderson, Nevada |
26-05-2009, 03:32 PM
also if you have /cli/index.php set to 775 thats wrong it should be 755 also the error message email you sent me shows pipe to |/home/reidmn/reidmn/public_html/cli/index.php generated by support@reidm.net local delivery failed it has your username reidmn in there twice should only be once so should look like this |/home/reidmn/public_html/cli/index.php |
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