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  (#1) Old
paysite-cash Offline
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CRM module - 18-01-2008, 03:40 PM

Hello

do you know any CRM module for Kayako , free or not. or a solution which could be syncronised with Kayako staff users ?

thanks
   
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Jamie Edwards Offline
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18-01-2008, 04:01 PM

Hi there,

I do not know of an existing CRM module or a integration bridge between any existing CRM products. This would be a very useful addon for the community, so if anyone has one to share (particulary one with SugarCRM), do feel free to post it here


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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paysite-cash Offline
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18-01-2008, 04:31 PM

Quote:
Originally Posted by Jamie Edwards View Post
Hi there,

I do not know of an existing CRM module or a integration bridge between any existing CRM products. This would be a very useful addon for the community, so if anyone has one to share (particulary one with SugarCRM), do feel free to post it here
sugarcrm is bull**** of freeware full of bugs.

don't work in safe mode, so you have to remove your security to get it works and then you will get hacked

it uses the common /tmp to store the session files which is a big security hole on a shared hosting server (all users can read the session files), and also writing in /tmp the session files don't work in safe mode
   
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craigbrass Offline
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18-01-2008, 04:55 PM

Safe Mode is being removed from PHP and it is advised you don't have it enabled.

It doesn't store db info in /tmp, only common used php files to speed up launch.

However, I agree with you. SugarCRM is utter junk.


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paysite-cash Offline
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18-01-2008, 05:20 PM

Quote:
Originally Posted by craigbrass View Post
Safe Mode is being removed from PHP and it is advised you don't have it enabled.

It doesn't store db info in /tmp, only common used php files to speed up launch.

However, I agree with you. SugarCRM is utter junk.
we use safe mode on on all our servers, my advise is to work in safe mode all the time. good code works in safe mode, there are some rules to respect that's it.

about sugarcrm looks good but... and other suggestion ?
   
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GoneShootin Offline
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06-02-2008, 04:30 PM

Quote:
Originally Posted by craigbrass View Post
However, I agree with you. SugarCRM is utter junk.
Its interesting to see you say that. What would you recommend as an alternative?
   
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Tony_Reid Offline
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21-07-2008, 08:48 AM

I'd be up for any alternative ideas too.
   
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John Haugeland Offline
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21-07-2008, 07:51 PM

Quote:
Originally Posted by paysite-cash View Post
we use safe mode on on all our servers, my advise is to work in safe mode all the time.
You shouldn't. The PHP team acknowledges that Safe Mode was a mistake and as such is removing it from PHP6.


John used to be a Kayako developer
   
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VineHosting.com Offline
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09-09-2008, 01:54 AM

ok - so we need this -
not worth complaining about php safe mode etc...

Is there anything being done about the integration ?

In short we use WHMCS and Kayako and would love to have Sugar in the mix
   
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Jamie Edwards Offline
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09-09-2008, 09:11 AM

Hi VineHosting,

No - there are no plants to integrate Sugar CRM.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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marcuso Offline
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vTiger - 29-12-2008, 08:00 AM

How about vTiger. I like it because you can import your product database and orders. For a ecommerce company, this could be very helpful if thoroughly integrated with a helpdesk system. (ie referencing orders or products so that we could track shipping issues and product defects)
   
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