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  (#1) Old
jc11 Offline
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New Pay Per Ticket Module progress report - 07-12-2007, 06:55 PM

Hi everybody, Soft Air is pleased to announce that our PAY PER TICKET MODULE is close to be released, this Module is completed integrated to kayako Client Support Center as well as Admin CP and Staff CP, this Module will allow you to:

1. To sell Support Tickets to be paid using Paypal, Protx, 2co, deep integration to Modern Bill
2. We will also be able to add any payment method that you as client may require
3. Payment Plans Creation by Kayako Admin
4. Payment Plan allocation and pricing depending upon Kayako dpt.
5. Edit orders of tickets plan purchase

In short, you will truly be able to start selling Support Tickets in seamless manner, this Module will be fairly priced in order to facilitate the acquisition by all kayako users that may need it, we are talking early orders that will allow you to obtain a substantial Christmas discount before this Module is released.


Soft Air has reached a development of 75% at this time and our lead engineer for this Oleksandr Grytsenko who works at our Development Center http://staff.softairltda.com has officially release the following progress report:

Section Admin:

Module Create/Edit plan:
- Plan listing; Done;
- Plan status; Done;
- Name of the plan; Done;
- Plan description; Done;
- Price of the plan; Done;
- VAT; Done;
- Quantity of Tickets; Done;
- Department Done

Corresponding screenshots:

- Product Edit Page

- Product Listing Page

Module Orders
- Order listing page; Done;
- Order edit page; Done;

- Order Edit Page

- Order Listing Page

Right now, our Development Team is working on the following features:

Module Payment Method: * New Module
- Class Admin Payment; In progress
- Payment methods directory reader; In progress
- Payment method installer; In progress
- Payment Method configuration; In progress


Additional section in the configuration:
- Countries;In progress
- Zones; in progress
- Order Status creator; in progress
- Pre-Defined users with unlimited account; Done;


Client Section

- Product listing page; Done;
- Class Client Payment; In progress
- Checkout payment page; In progress
- Checkout payment page template; In progress
- Java Script Validation; In progress
- Checkout Confirmation Page Done;
- Checkout Failure Page; Done;
- Checkout Success Page Done;
- Support Balance; In progress
- View Orders Page; In progress
- Submit Ticket Locker; Done + Additional features are in progress


- Widgets Page
- Product listing page
- Order Confirmation Page


Our firm estimation is that we will be releasing this Module very close to Christmas day, we will keep you posted.


JC
Soft Air Ltd
Software Development
1.954.889.7769
Toll free 1.888.502.6461
Clients toll free 1.877.SOFT.AIR
UK Toll free 0.800.883.0769
www.softairltda.com

Live Office Status: http://office.softairltda.com

Headquarters: http://headquarters.softairltda.com

Staff: http://staff.softairltda.com

Last edited by jc11; 07-12-2007 at 07:10 PM. Reason: link correction
   
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craigbrass Offline
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07-12-2007, 08:50 PM

What features to you offer with this one over the one by SupportMods?


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jc11 Offline
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07-12-2007, 09:40 PM

Hi Craigbrass, thanks for your reply, can you direct us to the SupportMods product features list in order to compare with ours?

Best,


JC
Soft Air Ltd
Software Development
1.954.889.7769
Toll free 1.888.502.6461
Clients toll free 1.877.SOFT.AIR
UK Toll free 0.800.883.0769
www.softairltda.com

Live Office Status: http://office.softairltda.com

Headquarters: http://headquarters.softairltda.com

Staff: http://staff.softairltda.com
   
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Siora Offline
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07-12-2007, 10:15 PM

http://forums.kayako.com/showthread.php?t=13553


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jc11 Offline
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08-12-2007, 02:54 PM

Thanks Siora, we will compare and publish our findings soon.

Best,


JC
Soft Air Ltd
Software Development
1.954.889.7769
Toll free 1.888.502.6461
Clients toll free 1.877.SOFT.AIR
UK Toll free 0.800.883.0769
www.softairltda.com

Live Office Status: http://office.softairltda.com

Headquarters: http://headquarters.softairltda.com

Staff: http://staff.softairltda.com
   
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nexSIP Offline
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30-12-2007, 04:54 PM

Quote:
Originally Posted by craigbrass View Post
What features to you offer with this one over the one by SupportMods?
Other than having a real product?
   
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craigbrass Offline
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30-12-2007, 06:23 PM

Lol, Tesha will deliver. Just give time.


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Digital Mayhem Offline
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02-01-2008, 06:23 PM

softair any update on the release?


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michelvana Offline
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Status? - 12-02-2008, 10:29 AM

softair any update on the release?


Regards, Michel
   
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craigbrass Offline
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12-02-2008, 04:44 PM

I don't think he checks the forum much these days. I suggest you contact him using the details in his signature.


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michelvana Offline
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Too busy - 17-02-2008, 07:37 PM

I contacted them directly and received the following info from the COO:
---
This is [name], Chief Operating Officer at Soft Air Ltd. We are always looking forward to provide the best service to our clients, and part important of it is to be sincere with you all the time.

I am sorry to tell you this, but our human resources allocation for projects has been completely scheduled for a long time, and it does not allow us to compromise with you to deliver your project in a short or middle term basis.

We fully apologize for any inconveniences caused, and thank you very much for your understanding.
---
So, they are too busy to give an update, let alone to finish the module I assume...


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31-03-2008, 05:29 PM

Update?


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pamphile Offline
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03-04-2008, 02:07 PM

wow

I wish Kayako would just create these services instead, the demand seems to be there.


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