Paying for Support

Siora · 07:35 PM

For all of you that requirement payment for support, what software are you using to integrate into Kayako? How easy is it to integrate and does this module stop people from submitting tickets if they haven't paid?

I need to start looking for a different solution.

Anybody have any good suggestions?

Siora · 31-03-2008, 07:34 PM

Looks like Latesha will be coming out of the wood works soon...I just spoke to her...

**Jamie Edwards** · 31-03-2008, 07:36 PM

Wow, that is good to hear

Siora · 31-03-2008, 07:37 PM

Quote:

Originally Posted by Jamie Edwards

Wow, that is good to hear

It is...she had positive things to say and apologized for her poor business practice. Once she finishes my install by EOD wednesday I will report back and let everyone know.

Siora · 08-04-2008, 03:49 PM

Looks like she disappeared again without completing the mod....Arghhhhhh.

craigbrass · 08-04-2008, 04:01 PM

I have heard nothing from her either and the phone never gets answered. Goes to voicemail after a few rings.

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Siora Offline Member Posts: 1,238 Join Date: Apr 2007 Location: Toronto Canada SupportSuite Owned License	31-03-2008, 07:34 PM Looks like Latesha will be coming out of the wood works soon...I just spoke to her... Mehul Siora Solutions Inc. www.SioraONE.com www.sioraIT.com

Jamie Edwards Offline Operations Manager Posts: 4,306 Join Date: Jan 2006 Location: UK SupportSuite Owned License phpinfo()	31-03-2008, 07:36 PM Wow, that is good to hear Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- New to the forum? New user's guide here. Submit bug reports here. Submit support tickets via the members area. Submit sales queries either via live chat or via e-mail. There is no official ETA on Version 4.

Siora Offline Member Posts: 1,238 Join Date: Apr 2007 Location: Toronto Canada SupportSuite Owned License	08-04-2008, 03:49 PM Looks like she disappeared again without completing the mod....Arghhhhhh. Mehul Siora Solutions Inc. www.SioraONE.com www.sioraIT.com

craigbrass Offline Senior Member Posts: 4,947 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	08-04-2008, 04:01 PM I have heard nothing from her either and the phone never gets answered. Goes to voicemail after a few rings. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger