Review of supportskins.com custom design work - 10/10

Hello

about 5 days or so ago i purchased the custom design service from supportskins.com for my kayako.

I got very fast responses to all of my ticket submitted to them which was good, i was advised what would be done and time taken.

Today (Sunday) I got my skin sent to me, and it was perfect, I couldn't fault it!

Take a look at my website http://www.cyberhostpro.com to get the general gist of the theme i wanted. then go to http://support.cyberhostpro.com/

You will also see some custom work on their such as links for forum/tutorials/server status/ control panels.

If anyone is looking for custom work go to www.supportskins.com now

[supportskins]

Thanks for the post Chris

[Noctiz]

I would like to share our experience with Supportskins, we are very pleased with how they could understand our needs and how they made their work... very fast, very clean and of course very professional.

You can see the result and we can tell that Supportskins is an excellent and reliable company to deal with.

Thanks to all Supportskins team.

www.buzonfiscal.com

[supportskins]

Thank You for the post

[alkatraz]

very clean, i like!

[supportskins]

Originally Posted by alkatraz

very clean, i like!

Thanks

[phalseid]

I bought kayako and install services. after 3 support tickets and 3 weeks of waiting, it was still not installed. I posted a private message to a few folks here, support skins responded immediately and did a difficult install (intranet thru citrix, restore back from leased (hosted) solution). I am very pleased with their services. Thanks Hiren and SupportSkins!

[supportskins]

Thanks for the post. We sincerely appreciate it.

[greekwriter]

We didn't implement our Kayako site right away because wanted it to have our corporate look. When finding services like this we contacted Support Skins and the other company - who never answered 3 of my emails. Support Skins in India and us in Pennsylvania near New York City in the United States it was like they were working down the hall. They answered me faster than my own employees and co-workers!

Changes made instantly. Style considerations. What we needed it to look like. All interpreted into this beautiful new support site that I couldn't be happier about.

Look no further - this company listens to you, has a great attitude, promptly makes changes, waits patiently while your team decides, creates an excellent product and has outstanding customer service. If you get to work with Hiren like I did you lucky you - he is one of the best people I have worked with!

Wishing Support Skins much success!

[sureshkumar.mr]

I have a couple of questions to SupportSkin
1. What happens to customized skin when we upgrade to a new version?
2. Approximately how much it will cost for a skin?

[supportskins]

Thank You for your kind comments Janet

I have a couple of questions to SupportSkin
1. What happens to customized skin when we upgrade to a new version?
2. Approximately how much it will cost for a skin?

Forgive me, I missed this thread hence could not get back to you quickly. Nevertheless these are the answers:

1) When you upgrade your Kayako, the software will require you to restore a few (if not all) of the templates. In that case, we make sure the customized templates work with the new version by modifying them to support them.

2) Please contact our sales department for a detailed quote at sales AT supportskins [dot] com

[kaskaya]

This tries to be a public gratefulness to SupportSkins to demonstrate to its professionalism and patience in the development of a solution with Kayako.

I recommend it sincerely.
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Esto pretende ser un público agradecimiento a SupportSkins por demostrar su profesionalidad y paciencia en el desarrollo de un portal con Kayako.

Lo recomiendo sinceramente.

[supportskins]

Thank You for the kind comment Daniel. We sincerely appreciate it.

[akc9000]

I tell you. www.supportskins.com created a custom skin for our company. They are very fast, do excellent work and really made our Kayako help desk look like the rest of our site.

They are very, very helpful and I cannot praise them enough for the work they did for us. They really made us a beautiful helpdesk.

I suggest all, who purchase the Kayako product to use them, for a little bit of extra money you get a much better product and thier work does not slow down the php code of the help desk at all. If anything it helps it!

Al Costanzo

[supportskins]

Thank You for the comments Al, we sincerely appreciate it.