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  (#16) Old
gguarnere Offline
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The real deal... - 13-04-2007, 01:50 PM

I have to say, Support Skins surprised me. We contracted them to do an upgrade to our Support Suite software initially. They did the upgrade on time, with zero problems, responded to EVERY email we sent them (usually as fast as emails I got from people sitting across the hall from me) They cleaned up our entire PHP environment and were communicative throughout the entire upgrade. The also delivered it according to the schedule they outlined. It was PERFECT.

The result is that our Support Suite install is running better than it ever has.

So, we were so excited that we found this gem-of-a-vendor that we decided to do a custom skin as well. They told us they would start the work on Monday and deliver the skin on Thursday, and they did just that. They sent us 30 screen shots of the new skin so we could see each and every part of the user experience. We asked for minor changes, which they made right away.

We'll deal with them for all of our Support Suite needs. They are truly outstanding. Thanks to Hiren for all his (her?) help through both processes.

You should use them, too.

Gino
   
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  (#17) Old
supportskins Offline
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13-04-2007, 02:27 PM

Gino Thank You for the kind comment! Much appreciated

Regards,

Hiren Mehta



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
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  (#18) Old
internettrading Offline
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SupportSkins - fantastic - 18-04-2007, 11:58 PM

I purchased e-support (a great product) and then found that I was at a complete loss as to how to install it and make it looke like and integrate with my site. We were also using the satellite feature which had me extra confused.

Then, I got in contact with Hiren at Support Skins and in a very short time my help desk was up and running (for numerous sites) and it looked fantastic.

Later, when I needed a modification, Hiren had it done within an hour.

Thankyou Hiren, I couldn't be happier.

Dave Gray
MortgageWatchdog.com.au
   
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  (#19) Old
supportskins Offline
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19-04-2007, 09:11 AM

Dave,
Thank You for the kind comments. Appreciated

Regards,

Hiren Mehta



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
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  (#20) Old
Ryan Gripp Offline
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27-04-2007, 09:22 PM

Praise for support skins, we used them and their services were extremely professional and valuable.
   
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  (#21) Old
supportskins Offline
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27-04-2007, 10:32 PM

Ryan,
Thank You very much for the kind comments. We sincerely appreciate it.

Regards,

Hiren Mehta



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
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  (#22) Old
Cambridge Helpdesk Offline
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eSupport
Smile SupportSkins - Absolutely Fantastic ! - 01-05-2007, 11:38 AM

SupportSkins have just completed some design and integration work for eSupport. Integrating into my Joomla site at http://www.cambridgehelpdesk.com/support

The final result is fantastic, I couldn't be happier but even more pleasing was the rapid (and I mean rapid) response to every single question I fired at them. Every reply was almost instant - almost like have an Instant Message window open all the time.

All the design work is top notch and was delivered on time as promised.

An absolute joy to work with and highly recommended.

-- Stuart
   
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  (#23) Old
supportskins Offline
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01-05-2007, 11:45 AM

Stuart,
Thank You for the kind comments. We sincerely appreciate it.

Regards,

Hiren Mehta



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
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  (#24) Old
eugene r. Offline
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11-07-2007, 01:41 PM

We are very pleased with the work of supportskins.com. Kayako customization was done very professionally and rapidly. Here is the link: http://my.incorporate.ch.
   
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11-07-2007, 01:58 PM

Eugene,
Thank You for the kind comments, we sincerely appreciate it!



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
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  (#26) Old
Jensen Toma Offline
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11-07-2007, 08:28 PM

We just purchasing Kayako and had our site customizations done by Supportskins.com. They were extremely professional and the turnaround was very fast. We now have a professional looking eSupport product that looks like the rest of our www site. Highly recommended.
   
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  (#27) Old
supportskins Offline
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11-07-2007, 08:58 PM

Jensen,
Thank You for the kind comments. We are more than glad that you are pleased with our services. Thanks again.

Regards,

Hiren Mehta



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
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  (#28) Old
nezter Offline
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18-07-2007, 09:03 PM

everything went great with supportskins! no delays and actually delivered work sooner than expected. Professional and worry free! Something hard to find nowadays.
   
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  (#29) Old
supportskins Offline
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18-07-2007, 09:21 PM

Thank You for the kind comments. We are pleased to know that we have one more satisfied client. Thank You!



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
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  (#30) Old
craigbrass Offline
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19-07-2007, 08:41 AM

You really are pleasing a lot of people Hiren with your custom work. Keep up the good work!


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

Icon Headquarters - Its Elixir - Web2Messenger
   
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