Review of supportskins.com custom design work - 10/10

[supportskins]

John,
Thank You for the kind words. We are more than pleased to have a satisfied customer. We try our best to make sure our clients web design blends well with Kayako

Thanks again.

Regards,

Hiren Mehta

[GKRAMER]

Hi,

What kind of prices can you expect for a custom skin? and do you have a gallery / portfolio of previous works?

Thanks

[craigbrass]

You should submit a ticket on their site for a quote. They will provide previous work there.

[supportskins]

Feel free to create a ticket with our Sales department. I will send you a list of sites we have customized.

[GKRAMER]

No problems, will do

[Jump Network]

Hello Everyone,

Below is my thoughts on SupportSkins.com

I required my eSupport to be modified to suit my site, and to also have modifications to be done to get the eSupport to work the way I wanted to.

I contacted about 5 differnet places that customise Kayako Products. I asked their advise, and what they could do.

Some people said some things could be done, and others said they can't.

When I first contacted Hiren, the replies came fast and with a wealth of knowledge.

To be honest, SupportSkins were not cheap, infact they were the most expensive out there.

So why did I choose them? Some of their competition, said they could do some things, but not others. Others, well their website did not even work properly, so i thought if they can't get their site working, then they are not touching mine. Others took over 3 days to reply.

So SupportSkins, were more expensive, and I was anxious, but in the end it was worth it.

It is true what they say, you get what you pay for. And with SupportSkins, I got the most professional service i could have ever imagined. If you pay for cheap stuff, that is what you get. SupportSkins offers NOTHING but a Premium Professional Service, that is second to none.

In four words, Support Skins are;

• Professional
• Polite
• Patient
• Knowledgeable
  

During the process, am I am sure Hiren you will agree, I was a Pain. I asked for one thing, and no longer that it was completed, i wanted it changed. It was changed, and I wanted it changed again. All the time Hiren was polite, professional, ethical and got the job done fast.

So was it worth it?

YES, it was.

In fact, now that my template is finished, (well I am still looking at certain things though), I wish I could turn back time, and instead of wasting my time looking at other providers, I should have just Contacted Hiren and the Team at SupportSkins.

I can not praise the team at SupportSkins enough for their effort in my project.

So do I think it was overpriced now? No Way!!! Like i said above, you get what you pay for. In fact this service is soo good, that in all future endevours, and if anyone EVER contacts me about getting Modification work done with Kayako, there is only one person I will recommend.

To the Team at SupportSkins, I can not thank you enough for your effort on my site.

I can not recommend you higher!!!

If anyone wants to talk to me about SupportSkins, please feel free to contact me at chris (at) jumpnetork (dot) com (dot) au

Again, thanks Hiren and everyone at SupportSkins for a Job, that I could not have done without your help!!!

[supportskins]

Chris,
Thank You for such a detailed testominal. We could not have asked anything more!! We are so pleased to have one more satisfied customer!! Thank You

[nolnet]

I opened a sales ticket for some custom work two weeks ago and have yet to get a reply.

I still need the work done though if you're taking orders.

[craigbrass]

Post your ticket ID here and then Hiren will be able to chase it up when he views the thread.

[supportskins]

We do not have any unanswered tickets in our helpdesk. Please provide me with your Ticket ID and I will be more than glad to assist you.

[nolnet]

Yep you are correct...my bad. I did some checking and found your reply in my postini spam box my apologies.

[FONT='Calibri','sans-serif']TIM-807571[/font]

[david anderson]

We have purchased a reskin and are delighted with the results and service.

Thanks

dave

Origin Technology

[supportskins]

Yep you are correct...my bad. I did some checking and found your reply in my postini spam box my apologies.

Sorry I missed this post. Glad to know its sorted. If you are still interested let me know, I would be glad to fix you some discount.

We have purchased a reskin and are delighted with the results and service.

Thanks

dave

Origin Technology

Dave,
Thank You for the kind comments. We are glad to have one more satisfied customer