(split) [3.00.01] Olate - supportskins discussion

starchild · **(split) [3.00.01] Olate - supportskins discussion -** 20-11-2007, 11:33 PM

I have sent two messages to support skins seeking a quote for a skin for my Kayako/Modernbill installation. It has been close to a week and there has been no reply. how odd. My last email to them went out on November 15th. All of the comments/threads that I have seen regarding them have been very positive. Can't wait to hear from them.

craigbrass · 21-11-2007, 09:38 AM

Try submitting a ticket in their help desk -> http://www.supportskins.com/support/...kets&_a=submit

Maybe the email got trapped in a spam filter.

supportskins · 10:19 AM

I have replied all the tickets. You might want to login to the SupportSkins Support Center to check the replies. The issue should be with your email address. If you still are having issues, feel free to drop me a PM in the forums.

Regards,

Hiren Mehta

starchild · **Thank You -** 21-11-2007, 05:03 PM

Thank you for the follow up. Perhaps the problem is on my end. Look to your helpdesk please for my ticket. Hope I am not violating any forum rules here. If so, my apologies.

supportskins · 21-11-2007, 05:57 PM

I have replied to all your tickets even the one you created today while I have also sent you an email from our test Gmail account. Let me know if you do not receive it.

starchild · 21-11-2007, 06:09 PM

OK. Thanks. I appreciate it.

supportskins · 21-11-2007, 07:54 PM

No problem

**Jamie Edwards** · 21-11-2007, 08:24 PM

I have split these posts to a new thread. Please keep threads on topic.

Thanks,

supportskins · 22-11-2007, 03:54 AM

Thanks Jamie

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craigbrass Offline Senior Member Posts: 7,902 Join Date: Jun 2005 Location: Cumbria, UK	21-11-2007, 09:38 AM Try submitting a ticket in their help desk -> http://www.supportskins.com/support/...kets&_a=submit Maybe the email got trapped in a spam filter. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

starchild Offline New Member Posts: 7 Join Date: Nov 2007	Thank You - 21-11-2007, 05:03 PM Thank you for the follow up. Perhaps the problem is on my end. Look to your helpdesk please for my ticket. Hope I am not violating any forum rules here. If so, my apologies.

starchild Offline New Member Posts: 7 Join Date: Nov 2007	21-11-2007, 06:09 PM OK. Thanks. I appreciate it.

supportskins Offline Senior Member Posts: 5,554 Join Date: Aug 2006 Location: Mumbai, India	21-11-2007, 07:54 PM No problem Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/

Jamie Edwards Offline Operations Manager Posts: 7,676 Join Date: Jan 2006 Location: England, UK	21-11-2007, 08:24 PM I have split these posts to a new thread. Please keep threads on topic. Thanks, Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- Connect with Kayako on: Twitter, Facebook and LinkedIn Receive technical support via the members area The ultimate V4 FAQ thread.

supportskins Offline Senior Member Posts: 5,554 Join Date: Aug 2006 Location: Mumbai, India	22-11-2007, 03:54 AM Thanks Jamie Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/