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(#1)
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| New Member Posts: 2 Join Date: Feb 2009 | Coder Needed: Integrate Several Helpdesks -
13-02-2009, 08:50 PM
This may not even need a coder, simply someone who has done this before using email piping. Basically, we have around 10 different kayako's supporting different brands. say Kayako 1 - 10 We would like to use one central helpdesk, say Central 1. Tickets/replies sent to Kayako 5 will also be copied to Central 1. We respond via Central 1. The reply is sent back to Kayako 5. and so on. Please email me at ronny@acunett.com with a quote on accomplishing this. |
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(#2)
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| Operations Manager  Posts: 7,373 Join Date: Jan 2006 Location: England, UK |
14-02-2009, 02:25 PM
Moved to the marketplace forum.
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