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| New Member Posts: 5 Join Date: Feb 2009 | LiveResponse - include external gateways (icq, msn, ...) -
09-02-2009, 07:20 AM
hi our company is searching for a possibility, to handle external instant messege protocolls (icq, msn, aim, skype, ....) over liveresponse. so you can post your icq-account on your website, an if a customer has a question he can write to the support via icq and the request will go into a support-chain, where different supporters can take this icq-request. such as here discussed: http://forums.kayako.com/f63/include...icq-msn-21172/ if someone is interested or can help me, please feel free to contact me. regards |
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| gateway, icq, ims, msn, skype |
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