Pay Per Ticket eSupport - Page 2

**Jamie Edwards** · 25-07-2007, 01:27 PM

I suppose that depending on the module, we will consider it - Varun would check over the proposition and may take it up if it is worthwhile.

Siora · 25-07-2007, 01:28 PM

Quote:

Originally Posted by craigbrass

I think it is more they would not include 3rd party code for this type of thing.

Yeah but they can buy it, tweak it, and then support it. This would be a huge selling feature and could potentially draw a large number of potential buyers.

craigbrass · 25-07-2007, 01:30 PM

Talking to JC now. Will let you know.

craigbrass · 25-07-2007, 01:40 PM

He is not interested in selling exclusive rights to it because of the "who will support" implication.

Richelo Killian · 25-07-2007, 01:41 PM

Something else to considder.....

I have specced this as PayPal for payment processor.

What others would you like in there. Bare in mind that this will push the price up.

I don't specifically need these, but, I would say 2CO and Authorise.net. Would you need those, or is PayPal alone ok?

Cheers

Richelo

craigbrass · 25-07-2007, 01:43 PM

You need 2CO / Auth.net / WorldPay in my opinion. It needs to be modular so you can add more too.

Siora · 25-07-2007, 01:44 PM

Although Paypal would work for me that could change at any given time so mayble it needs to be Flexible like Craig said.

Sheep · 01:54 PM

Quote:

I have contracted SoftAir to develop a Pay Per Ticket module for Kayako. This is with PayPal, and it also handles people buying batches of tickets, and also monthly subscriptions, which allows x number of tickets per month.

They have come back with a very fair price, but, which is slightly outside my budget at the moment.

Darn, i'm still not that good to estimate time on projects :\
Hmmm... lets say... (using the 1/2/5/10 estimation method)
(1day = 8hours)
1day specifications
+
1day setting up the transactional engine with paypal
+
2 days creating the admin side
+
2days creating the client side
+
2 days tests & changes
+
1 day documentations and delivery
= 9 days
using french salary for a devellopers (roughly 15€/h, yup that's not cheap)

9*8*15=1080€, lets say 1199€ :P hurk

Just for curiosity (and experience, i'm still a young padawan) i'd like to know how much softair is charging (in days).

Siora · 25-07-2007, 02:29 PM

Quote:

Originally Posted by Jamie Edwards

I suppose that depending on the module, we will consider it - Varun would check over the proposition and may take it up if it is worthwhile.

Varun was already interested in the release of this module way back when the first user worked on it:

Ticket Purchaser (Pay-Per-Ticket System)

I don't see why he would not be interested now.

craigbrass · 25-07-2007, 02:30 PM

Maybe ping Varun to this topic Jamie? JC said to me if Kayako requested development from them for Kayako to include it with their software / sell it as a module, they would sell the full rights to it.

SupportMods · 25-07-2007, 05:34 PM

Hi All

I don't mean to be a bearer of bad news, but I have already been creating such a system with all of these features, check out the screenshots

, cheers

, however I don't anticipate finishing it anytime soon, so JC or Sheep could be the best option right now.

I have tons more screenshots, but just chose a few as the max is 5 i can upload here.

craigbrass · 25-07-2007, 06:27 PM

Ooo, that looks good lbGuru!

Why are you using Internet Explorer as your browser by the way

**Jamie Edwards** · 25-07-2007, 06:29 PM

Quote:

Originally Posted by craigbrass

Maybe ping Varun to this topic Jamie? JC said to me if Kayako requested development from them for Kayako to include it with their software / sell it as a module, they would sell the full rights to it.

Yes, I do understand that Craig

. I willl enter our own discussions with SoftAir if they were to develop a module and if we had an interest in purchasing rights to it.

Quote:

Originally Posted by Siora

Varun was already interested in the release of this module way back when the first user worked on it:

Ticket Purchaser (Pay-Per-Ticket System)

I don't see why he would not be interested now.

I cannot see where Varun said he would be interested in purchasing it - however, I can see that he showed interest in its release like the rest of us.

If you're looking for a "If enough users want the module then we will buy it" answer, I am afraid you won't get one - a module will be considered for inclusion on a case by case basis.

craigbrass · 25-07-2007, 07:26 PM

Ah ok Jamie. Looking forward to your response once negotiations have completed. Thanks for looking into it.

SupportMods · 25-07-2007, 07:33 PM

I am testing in both IE and in Firefox...

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craigbrass Offline Senior Member Posts: 5,391 Join Date: Jun 2005 Location: Cumbria, UK	25-07-2007, 01:30 PM Talking to JC now. Will let you know. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Offline Senior Member Posts: 5,391 Join Date: Jun 2005 Location: Cumbria, UK	25-07-2007, 01:40 PM He is not interested in selling exclusive rights to it because of the "who will support" implication. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Richelo Killian Offline New Member Posts: 21 Join Date: Jul 2007	25-07-2007, 01:41 PM Something else to considder..... I have specced this as PayPal for payment processor. What others would you like in there. Bare in mind that this will push the price up. I don't specifically need these, but, I would say 2CO and Authorise.net. Would you need those, or is PayPal alone ok? Cheers Richelo

craigbrass Offline Senior Member Posts: 5,391 Join Date: Jun 2005 Location: Cumbria, UK	25-07-2007, 01:43 PM You need 2CO / Auth.net / WorldPay in my opinion. It needs to be modular so you can add more too. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Siora Offline Member Posts: 1,299 Join Date: Apr 2007 Location: Toronto Canada	25-07-2007, 01:44 PM Although Paypal would work for me that could change at any given time so mayble it needs to be Flexible like Craig said. Siora Solutions Inc. www.sioraIT.com

craigbrass Offline Senior Member Posts: 5,391 Join Date: Jun 2005 Location: Cumbria, UK	25-07-2007, 02:30 PM Maybe ping Varun to this topic Jamie? JC said to me if Kayako requested development from them for Kayako to include it with their software / sell it as a module, they would sell the full rights to it. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Offline Senior Member Posts: 5,391 Join Date: Jun 2005 Location: Cumbria, UK	25-07-2007, 06:27 PM Ooo, that looks good lbGuru! Why are you using Internet Explorer as your browser by the way Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Offline Senior Member Posts: 5,391 Join Date: Jun 2005 Location: Cumbria, UK	25-07-2007, 07:26 PM Ah ok Jamie. Looking forward to your response once negotiations have completed. Thanks for looking into it. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

SupportMods Offline Member Posts: 92 Join Date: Sep 2005 Location: Earth Most Of The Time	25-07-2007, 07:33 PM I am testing in both IE and in Firefox...