About Signature

danielmr44 · **About Signature -** 08-04-2008, 09:36 PM

I would like to know if Support Suite is able to manage different signature for users?
For example when an agent answers a ticket either to post-reply or Forward, he/she can choose his/her signature or any other displayed when you click on the "From" Field.

Thanks.

**Jamie Edwards** · 08-04-2008, 10:26 PM

Hi Daniel,

Staff can have personal signatures that they can define for themselves. However, this is a preference and cannot be disabled or enabled per reply; it can only be configured via the staff user's preferences page.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Add department signature to staff replies	mopa	How do I?	10	13-09-2007 03:20 PM
Signature not showing up correctly	wintech2003	SupportSuite, eSupport and LiveResponse	7	24-07-2007 05:57 PM
Auto-Responder Signature Broken	Elite	Comments, Questions & Feedback	11	10-05-2007 03:45 AM
Ticket reply -> Option to include staff signature (check box)	NC Software	Will Implement (V3)	4	23-01-2007 01:01 PM
Style of Signature in each Staff-reply	Martin Neumann	SupportSuite, eSupport and LiveResponse	1	12-10-2006 03:49 PM

danielmr44 Offline New Member Posts: 24 Join Date: Apr 2008 SupportSuite Owned License	About Signature - 08-04-2008, 09:36 PM I would like to know if Support Suite is able to manage different signature for users? For example when an agent answers a ticket either to post-reply or Forward, he/she can choose his/her signature or any other displayed when you click on the "From" Field. Thanks.