Discussion thread for recent update on new Office

[Varun Shoor]

Please discuss our new office and product updates mentioned in latest announcement in this thread.

Regards,

Varun Shoor

[Digital Mayhem]

Now which Cubicle is mine? lol

[Davidh]

Office looks great, hope it improves things. Would love to hear about the 3.1 progress and schedule.

[craigbrass]

NICE OFFICE!!! Very modern and stylish. The wire from the celing to the fax machine certainly adds a degree of effect to the building

Glad to see everything is moving forward. Look forward to seeing the responce times dropping!

[Digital Mayhem]

they should add some more wires hanging from ceilings and sticking out the side of walls.... maybe some computer monitors with slughammer sticking out of it...


just kidding

[disenioweb]

Great Varun....congratulations with this new office....!!!!!!

[Arun]

Good to see the new office and new developments at Kayako. Congratulations Varun and keep going !

[tuwebfacil]

Congratullations, make you feel safe of placing the money on this project.

Just hope to see a CVS update soon, and no more troubles with special characters at the piping

Congrats again!

[hurtdidit]

Very nice! Now, you and your staff should be able to work with peak efficiency.

I'm surprised that the floors are hardwood...looks nice, but maintenance will be more of a chore, and I'd hate to have my cubicle right next to the hallway (every footstep will be heard).

Looks quite nice overall though.

[ZeroSixty]

Due to all the delays and buggy builds will you be extending our support & upgrades period?

[rrnworks]

Thanks for the update! After almost a year of false starts we are encouraged that you are building the infrastructure to allow you to keep your word. Also, new features such as Follow Up and Mobile are very nice.

I would encourage you to include better integration between the ticketing and teamwork/syncworks modules (ie. events/scheduling and contact/company information inside each ticket) Are you planning on letting fieldfetch talk between the different kayako modules?

Finally, reporting is still very important. Creating a flexible interface to allow us to create our own reports with Crystal or Access would be very powerful. In the least, simply supplying us with a complete DDF for mysql would be very helpful.

Thanks!
Chris

[WireNine]

Great office, very nice indeed. Lets hope to see new updates soon and better support with more staff.

Good luck

[AKL-MFCU]

We are all really excited! (I like the color scheme by the way). I can tell which one is Varun's. What i am sure everyone is going to love though is that now the great product you have is going to be enhanced with a greater amount of support. Go kayako!

[bear]

Nicely done, and congratulations!
Hope it fills the need properly, and it continues to increase efficiency.

[jamesM]

Thanks for the updates Varun great to see where the company is going and I am glad you have been listening to peoples gripes about company and the slow support and are realy doing some thing about it :-)

There was lots of talk about 3.1 being released this month but I guess we will have to wait a little while longer :-( would it be possible to get idea of where the product range is heading ?