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  (#1) Old
WireNine Offline
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Errors on kayako.com's homepage. - 30-03-2007, 03:02 PM

Go to Developers > Changelog and you see the following errors on the page.

Quote:
Warning: main(/home/httpd/vhosts/master.kayako.net/httpdocs/global.php): failed to open stream: No such file or directory in /var/www/vhosts/kayako.com/httpdocs/changelog.php on line 22

Fatal error: main(): Failed opening required '/home/httpd/vhosts/master.kayako.net/httpdocs/global.php' (include_path='.:') in /var/www/vhosts/kayako.com/httpdocs/changelog.php on line 22


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Jamie Edwards Offline
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30-03-2007, 03:07 PM

Thanks for the report Ali, probably something that got left out when we moved servers recently


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Thijs Offline
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30-03-2007, 03:57 PM

Quote:
Originally Posted by Jamie Edwards View Post
Thanks for the report Ali, probably something that got left out when we moved servers recently
I don;t know what you have done with the DNS-settings in this case because some proxies are still poiting to the old IP's.
   
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supportskins Offline
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30-03-2007, 08:06 PM

These errors were due to their MySQL server which went down. They seem to have fixed it now.



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  (#5) Old
Jamie Edwards Offline
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30-03-2007, 08:53 PM

No, the errors are still present - most likely missed files during the server change from a couple of days ago


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supportskins Offline
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30-03-2007, 09:18 PM

Ah sorry, I misread the posted error. The error I was referring to was a foreach() error which was being displayed on the pages which was due to MySQL failure. My bad, apologizes.



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gate2vn Offline
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01-04-2007, 07:52 AM

another error when accessing to http://www.kayako.com/smsgateway.php?page=networks

Warning: file(/home/httpd/vhosts/master.kayako.net/httpdocs/sms_coverage.csv): failed to open stream: No such file or directory in /var/www/vhosts/master.kayako.net/httpdocs/functions_sms.php on line 22

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/master.kayako.net/httpdocs/functions_sms.php on line 27


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  (#8) Old
bear Online
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01-04-2007, 10:16 AM

I'm thinking it might be in Kayako's best interest to suppress public errors from PHP on thier site. No point in giving away paths and what have you without good reason.
   
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Jamie Edwards Offline
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01-04-2007, 10:26 AM

Absolutely, I will alert who maintains the website as soon as possible.


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