Errors on kayako.com's homepage.

[WireNine]

Go to Developers > Changelog and you see the following errors on the page.

Warning: main(/home/httpd/vhosts/master.kayako.net/httpdocs/global.php): failed to open stream: No such file or directory in /var/www/vhosts/kayako.com/httpdocs/changelog.php on line 22

Fatal error: main(): Failed opening required '/home/httpd/vhosts/master.kayako.net/httpdocs/global.php' (include_path='.:') in /var/www/vhosts/kayako.com/httpdocs/changelog.php on line 22

[Jamie Edwards]

Thanks for the report Ali, probably something that got left out when we moved servers recently

[Thijs]

Originally Posted by Jamie Edwards

Thanks for the report Ali, probably something that got left out when we moved servers recently

I don;t know what you have done with the DNS-settings in this case because some proxies are still poiting to the old IP's.

[supportskins]

These errors were due to their MySQL server which went down. They seem to have fixed it now.

[Jamie Edwards]

No, the errors are still present - most likely missed files during the server change from a couple of days ago

[supportskins]

Ah sorry, I misread the posted error. The error I was referring to was a foreach() error which was being displayed on the pages which was due to MySQL failure. My bad, apologizes.

[gate2vn]

another error when accessing to http://www.kayako.com/smsgateway.php?page=networks

Warning: file(/home/httpd/vhosts/master.kayako.net/httpdocs/sms_coverage.csv): failed to open stream: No such file or directory in /var/www/vhosts/master.kayako.net/httpdocs/functions_sms.php on line 22

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/master.kayako.net/httpdocs/functions_sms.php on line 27

[bear]

I'm thinking it might be in Kayako's best interest to suppress public errors from PHP on thier site. No point in giving away paths and what have you without good reason.

[Jamie Edwards]

Absolutely, I will alert who maintains the website as soon as possible.