Expired Product Support ???

[CCSNET]

Afternoon All,

just put though my query so that i can add a further 6 months support.

and while checking the members.kayako.net i found that the majority of my products are now showing as Expired for product support, Sync works, Mobile, branding free etc... while the owned license is showing support till June (the extra 6 months i purchased when i bought the product)

is this just a slip up or did i miss something, do kayako no longer support the "other" items i purchased, or what ???

Many Thanks

[Jamie Edwards]

Hi Steven,

You can ignore this - the support subscription for your main SupportSuite/LiveResponse/eSupport covers support for the other products too.

[CCSNET]

cheers Jamie

do you know how long it will take to get the discount code though today ?

just don't want to sit around the office waiting if its likely to be hours...

Thanks

[Jamie Edwards]

Originally Posted by CCSNET

do you know how long it will take to get the discount code though today ?

just don't want to sit around the office waiting if its likely to be hours..

Within a couple of hours