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Comments, Questions & Feedback Non product related discussion, feedback and questions about Kayako.
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(#1)
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| Operations Manager  | Forum unavailable this morning -
28-10-2007, 02:46 PM
Sorry for the short downtime this morning (GMT). A rebuild of search indices and similar thread caches was performed which put a fairly heavy load on the forum. On a good note, searches appear to be a lot quicker and sharper than before; likewise similar thread searches (the table at the bottom of each thread you view) seem to be more accurate. -------------------------------------------------------------------
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(#2)
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| Senior Member Posts: 4,947 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
28-10-2007, 03:04 PM
Great stuff Jamie, just tried a few searches and they do appear to be a lot faster. Didn't even notice the downtime! Icon Headquarters - Its Elixir - Web2Messenger |
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(#3)
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| New Member Posts: 23 Join Date: Aug 2007 SupportSuite Hosted License |
01-11-2007, 01:27 AM
unfortunately, when the helpdesk came back online, all my attachments are inaccessible and i've got major display/navigation issues ...  |
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(#4)
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| Community Moderator Posts: 651 Join Date: Jan 2005 SupportSuite |
01-11-2007, 03:14 AM
Quote:
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| Forum updates and reorganization | Jamie Edwards | News and Announcements | 0 | 21-04-2007 12:02 PM |
Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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