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(#1)
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| Operations Manager  Posts: 7,371 Join Date: Jan 2006 Location: England, UK |  Forums upgraded -
13-08-2008, 01:31 PM
The forums have been upgraded to the latest version of vBulletin. Styling of the forums will follow shortly. You will notice a new user profile layout, as well as other minor interface improvements. Please report any problems in this thread. -------------------------------------------------------------------
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(#2)
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| Senior Member  Posts: 5,247 Join Date: Aug 2006 Location: Mumbai, India |
13-08-2008, 01:49 PM
This is great however wouldn't it be better if you had upgraded on a weekend since the forums were down for about 3 hours on a business day?
Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/ |
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(#3)
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| Operations Manager Posts: 7,371 Join Date: Jan 2006 Location: England, UK |
13-08-2008, 01:56 PM
Quote:
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(#4)
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| Senior Member Posts: 5,247 Join Date: Aug 2006 Location: Mumbai, India |
13-08-2008, 01:57 PM
Okay. Was the upgrade critical by any means? I mean could you not postpone it then?
Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/ |
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(#5)
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| Operations Manager Posts: 7,371 Join Date: Jan 2006 Location: England, UK |
13-08-2008, 02:22 PM
No; in order to accomodate our own schedules it had to be done this week. Additional work is to be done on the forums that required an upgrade to vBulletin 3.7, and we were running vB 3.6. Because the forums are not an official support channel and the support office was open during the time of the upgrade, customers should not have been inconvinienced. If this was not the case, then we apologise - but at least we are up now  -------------------------------------------------------------------
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(#6)
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| Senior Member Posts: 7,547 Join Date: Jun 2005 Location: Cumbria, UK |
13-08-2008, 03:06 PM
I assume by "work is to be done" you mean the checking of licensed users here on the forums?
Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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(#7)
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| Operations Manager Posts: 7,371 Join Date: Jan 2006 Location: England, UK |
13-08-2008, 03:23 PM
Quote:
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(#8)
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| Senior Member Posts: 7,547 Join Date: Jun 2005 Location: Cumbria, UK |
13-08-2008, 09:17 PM
Ah, care to elaborate, then?
Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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(#9)
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| Community Moderator Posts: 730 Join Date: Jan 2005 |
13-08-2008, 09:32 PM
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(#10)
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| Member Posts: 1,223 Join Date: Dec 2007 Location: Boise, Idaho |
13-08-2008, 09:34 PM
Quote:
This thread is about any problems you might have with the new forum software. | |
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(#11)
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| Senior Member Posts: 7,547 Join Date: Jun 2005 Location: Cumbria, UK |
14-08-2008, 01:31 PM
Can we get a Forum Home and Site Home link added to the top menu please? I found these links (more so the Forum Home one) immensely useful.
Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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(#12)
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| Operations Manager Posts: 7,371 Join Date: Jan 2006 Location: England, UK |
14-08-2008, 01:35 PM
Yes, I will add them back
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(#13)
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| Senior Member Posts: 7,547 Join Date: Jun 2005 Location: Cumbria, UK |
16-08-2008, 07:27 PM
Hmm, it is getting difficult to differentiate a new topic from a "tagged" topic now Jamie. See http://www.craigbrass.net/personal/i...808-202656.jpg Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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(#14)
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| Operations Manager Posts: 7,371 Join Date: Jan 2006 Location: England, UK |
16-08-2008, 07:30 PM
If you are unable to tell immediately from the thread title text, look at the thread icons to see whether or not the threads have been updated.
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(#15)
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| Senior Member Posts: 7,547 Join Date: Jun 2005 Location: Cumbria, UK |
16-08-2008, 07:33 PM
Could you not maybe get these thread tags in green or blue or something then the eye differentiates quicker.
Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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