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(#1)
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(#2)
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| Operations Manager |
21-02-2008, 11:52 AM
Hi Kristie, The usual payment methods are accepted; the easiest is via credit card payment via WorldPay. For more information, please see Reseller CP or contact sales ![]() -------------------------------------------------------------------
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(#3)
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| New Member Posts: 25 Join Date: Feb 2008 Location: Canada SupportSuite Owned License |
21-02-2008, 11:55 AM
Quote:
actually got someone yays =] | |
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(#4)
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| Community Moderator |
21-02-2008, 05:34 PM
The Kayako Reseller Portal allows you the Reseller to pay via Visa, Mastercard, American Express, Discover... You can accept whatever payment method from your customers as you like... Just know the Reseller Portal doesn't accept Paypal so if your customer pays via Paypal you will have to put it on a credit card... Digital Mayhem, Inc. AIM: Steve.Lawrence@Digital-Mayhem.biz MSN: Steve.Lawrence@Digital-Mayhem.biz YAHOO: DigitalMayhem_Steve SKYPE: DigitalMayhem_Steve I'm Important |
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(#5)
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| Senior Member Posts: 5,047 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
21-02-2008, 07:09 PM
Hmm, would make sense for the portal to accept paypal. After all, reseller payments are unlikely to be fraud. Icon Headquarters - Its Elixir - Web2Messenger |
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(#6)
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| Senior Member Posts: 3,324 Join Date: Aug 2006 Location: Mumbai, India SupportSuite Owned License |
21-02-2008, 09:09 PM
I believe adding PayPal as a mode of payment has been on Kayako's TO DO list for sometime. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#7)
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| Community Moderator |
21-02-2008, 10:48 PM
yes supportskins that it has.. Digital Mayhem, Inc. AIM: Steve.Lawrence@Digital-Mayhem.biz MSN: Steve.Lawrence@Digital-Mayhem.biz YAHOO: DigitalMayhem_Steve SKYPE: DigitalMayhem_Steve I'm Important |
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(#8)
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| Community Moderator |
21-02-2008, 10:49 PM
currently since I am a US Business Paypal Account holder I have their Paypal Debit Card (Mastercard) so when someone pays us via Paypal I then just use the Paypal Debit Card with Kayako and takes it directly from my Paypal balance. Digital Mayhem, Inc. AIM: Steve.Lawrence@Digital-Mayhem.biz MSN: Steve.Lawrence@Digital-Mayhem.biz YAHOO: DigitalMayhem_Steve SKYPE: DigitalMayhem_Steve I'm Important |
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(#9)
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| Senior Member Posts: 3,324 Join Date: Aug 2006 Location: Mumbai, India SupportSuite Owned License |
22-02-2008, 09:47 AM
Thats the key factor ![]() Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#10)
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| Senior Member Posts: 5,047 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
22-02-2008, 10:49 AM
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PayPal did tell me over the phone that debit cards linked to accounts for other countries is on the road map though. Icon Headquarters - Its Elixir - Web2Messenger | |
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(#11)
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(#12)
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| Senior Member Posts: 3,324 Join Date: Aug 2006 Location: Mumbai, India SupportSuite Owned License |
22-02-2008, 07:06 PM
Kayako accepts regular credit cards (which are accepted by WorldPay) but it currently does not accept PayPal. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse