Kayako Reseller Question

Kristie · **Kayako Reseller Question -** 21-02-2008, 10:40 AM

i need more information about the reseller process as im considering applying for it and what not but what methiod of payments would you accept for them and what not and i read theres an agreement to be signed but i like a lil more information

**Jamie Edwards** · 21-02-2008, 10:52 AM

Hi Kristie,

The usual payment methods are accepted; the easiest is via credit card payment via WorldPay.

For more information, please see Reseller CP or contact sales

Kristie · 11:13 AM

Quote:

Originally Posted by Jamie Edwards

Hi Kristie,

The usual payment methods are accepted; the easiest is via credit card payment via WorldPay.

For more information, please see Reseller CP or contact sales

[edit]
actually got someone yays =]

**SteveLV702** · 21-02-2008, 04:34 PM

The Kayako Reseller Portal allows you the Reseller to pay via Visa, Mastercard, American Express, Discover... You can accept whatever payment method from your customers as you like... Just know the Reseller Portal doesn't accept Paypal so if your customer pays via Paypal you will have to put it on a credit card...

craigbrass · 21-02-2008, 06:09 PM

Hmm, would make sense for the portal to accept paypal. After all, reseller payments are unlikely to be fraud.

supportskins · 21-02-2008, 08:09 PM

I believe adding PayPal as a mode of payment has been on Kayako's TO DO list for sometime.

**SteveLV702** · 21-02-2008, 09:48 PM

yes supportskins that it has..

**SteveLV702** · 21-02-2008, 09:49 PM

currently since I am a US Business Paypal Account holder I have their Paypal Debit Card (Mastercard) so when someone pays us via Paypal I then just use the Paypal Debit Card with Kayako and takes it directly from my Paypal balance.

supportskins · 22-02-2008, 08:47 AM

Quote:

Originally Posted by Digital Mayham

currently since I am a US Business Paypal Account holder

Thats the key factor

craigbrass · 22-02-2008, 09:49 AM

Quote:

currently since I am a US Business Paypal Account holder I have their Paypal Debit Card (Mastercard) so when someone pays us via Paypal I then just use the Paypal Debit Card with Kayako and takes it directly from my Paypal balance.

US people are so lucky! No other country has this functionality. In the UK we can get a PayPal Credit Card (I have one) but it isn't linked to your account at all. It is basically just a reseller agreement that have with GE Capital. They put insanly high limits on them too and without even checking my credit history (I know when companies do due to a credit monitor account) - talk about irresponsible lending!

PayPal did tell me over the phone that debit cards linked to accounts for other countries is on the road map though.

Kristie · 22-02-2008, 02:58 PM

Quote:

Originally Posted by craigbrass

US people are so lucky! No other country has this functionality. In the UK we can get a PayPal Credit Card (I have one) but it isn't linked to your account at all. It is basically just a reseller agreement that have with GE Capital. They put insanly high limits on them too and without even checking my credit history (I know when companies do due to a credit monitor account) - talk about irresponsible lending!

PayPal did tell me over the phone that debit cards linked to accounts for other countries is on the road map though.

well untill that happens (canada doesnt have a paypal creditcard) guess a reg creditcard will do

supportskins · 22-02-2008, 06:06 PM

Kayako accepts regular credit cards (which are accepted by WorldPay) but it currently does not accept PayPal.

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Kristie Offline Member Posts: 30 Join Date: Feb 2008 Location: Canada	Kayako Reseller Question - 21-02-2008, 10:40 AM i need more information about the reseller process as im considering applying for it and what not but what methiod of payments would you accept for them and what not and i read theres an agreement to be signed but i like a lil more information

SteveLV702 Offline Community Moderator Posts: 987 Join Date: May 2005 Location: Henderson, Nevada	21-02-2008, 04:34 PM The Kayako Reseller Portal allows you the Reseller to pay via Visa, Mastercard, American Express, Discover... You can accept whatever payment method from your customers as you like... Just know the Reseller Portal doesn't accept Paypal so if your customer pays via Paypal you will have to put it on a credit card... Steve I'm Important Posting & You

craigbrass Offline Senior Member Posts: 7,547 Join Date: Jun 2005 Location: Cumbria, UK	21-02-2008, 06:09 PM Hmm, would make sense for the portal to accept paypal. After all, reseller payments are unlikely to be fraud. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

supportskins Offline Senior Member Posts: 5,247 Join Date: Aug 2006 Location: Mumbai, India	21-02-2008, 08:09 PM I believe adding PayPal as a mode of payment has been on Kayako's TO DO list for sometime. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/

SteveLV702 Offline Community Moderator Posts: 987 Join Date: May 2005 Location: Henderson, Nevada	21-02-2008, 09:48 PM yes supportskins that it has.. Steve I'm Important Posting & You

SteveLV702 Offline Community Moderator Posts: 987 Join Date: May 2005 Location: Henderson, Nevada	21-02-2008, 09:49 PM currently since I am a US Business Paypal Account holder I have their Paypal Debit Card (Mastercard) so when someone pays us via Paypal I then just use the Paypal Debit Card with Kayako and takes it directly from my Paypal balance. Steve I'm Important Posting & You

supportskins Offline Senior Member Posts: 5,247 Join Date: Aug 2006 Location: Mumbai, India	22-02-2008, 06:06 PM Kayako accepts regular credit cards (which are accepted by WorldPay) but it currently does not accept PayPal. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/