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Corbets Offline
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"News and Announcements" Forum - 27-01-2008, 10:14 AM

Hey mods -

Not sure if this is the right sub-forum, but we'll see.

I've subscribed to the "News and Announcements" in the hopes of keeping up-to-date with new versions. Unfortunately, I get a lot of nonsense about new US offices that, quite frankly, I don't care about, and my blackberry buzzing at 1am CET for that is fairly annoying. Your product matters to me, but your offices are many thousands of miles away and irrelevant.

Is there any chance of getting an RSS feed, email notices, or something specific to version announcements of a given product? I'd love to know when 3.11.03 or 4.0 of SupportSuite come out, for example, but the office stuff just wastes my time.

Thanks for considering it, at least!
Lance
   
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Jamie Edwards Offline
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27-01-2008, 12:13 PM

Hi Lance,

Good idea; I will separate out the product related announcements from the other soon so this no longer happens.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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27-01-2008, 12:28 PM

You're the best, thanks!
   
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse



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