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(#1)
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| New Member Posts: 24 Join Date: Apr 2008 SupportSuite Owned License | Question about sending massive mails -
08-04-2008, 09:34 PM
Hello. How are you? I want to know if SupportSuite has defined a way to send a massive mail to clients. For example, Id like to send 400 invitations to VIP players and I havent found a way to do it. I tried adding several recipients separated by semi colon, colon, comma, etc. and it wasnt able. So, I need to know if SupportSuite has the ability to send massive tickets (emails) for this kind of situations. Regards |
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(#2)
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| Operations Manager  |
08-04-2008, 10:31 PM
Hi Daniel, You can mass-mail recipients by subscribing them to the news letter. Unfortunately, you cannot mass-create (mass-send) tickets. -------------------------------------------------------------------
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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