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(#1)
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| New Member Posts: 25 Join Date: Sep 2007 Location: Pennsylvania | Support Tickets -
04-12-2008, 02:21 PM
When we have a question and need to open a technically based ticket what department should we select in your help desk? You only have Sales Billing Resellers Abuse Resellers Thanks K |
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(#2)
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| Senior Member  Posts: 5,232 Join Date: Aug 2006 Location: Mumbai, India |
04-12-2008, 02:59 PM
You can try Sales however if you already are a client having active support period then you can also submit ticket to the Support department from https://members.kayako.net/.
Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/ |
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(#3)
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| Operations Manager  Posts: 7,355 Join Date: Jan 2006 Location: England, UK |
04-12-2008, 03:40 PM
Hi Keith, For technical support, please visit the members' area and click on the Get Support tab. For anything else for which we don't have a department for, submit the ticket to Sales  -------------------------------------------------------------------
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