Active directory integration

[Hybrid]

Think i'm going to need a bit of help on this one as our AD structure is a little different.

This is what it looks like.



I have ringed the containers with the usernames in. Could someone come up with a string for us to enter in the Base RDN field?

At the moment we are trying to following details...

Base DN:: CN=STB, DC=stbedes.internal, DC=COM
RDN:: STBEDES\administrator

We know the RDN works as we dont get a creditial failed message.

The problem lies with pulling down the usernames etc.

We simply just get this error... Invalid Username or Password

If someone could get us out the hoel it would be great!!

Thanks

[schmidman]

Does anyone have any idea if there is a log file that can be viewed? We've verified the LDAP plug-in is enabled in php.ini, and tried every combination of the Base DN and RDN we could think of.

AD Host: [ip of dc set as global catalog server]
Port: [389]
Base DN: [dc=siom,dc=cc]
RDN: siom\Administrator

We've tried different users, as well as using AD's RDN syntax. For example:

RDN: CN=administrator,CN=users,DC=siom,DC=cc

One other question relating to AD authentication.Do you log in as your username or using your email address when AD authentication is working? What if your AD account has more than one e-mail address?

[g_phunk]

Can you please explain this i'm kinda a total noob !

So for the configuring steps i have found is the following

1. ldap must be compiled in to the PHP or setup as extension in PHP.INI

[c-wex]

HYBRID ... I think you need a base DN like this :
Basedn = dc=stbedes, dc=com

Leave out the containers until you have verified the integration works

You need to make sure no firewalls are blocking port 389

SCHMIDMAN You log in as the pre win2k username

[g_phunk]

Ok c-wex imagine a noob the multiply it but lots ! I am downloading the opendlap php files from this ftp right now : ftp://ftp.openldap.org/pub/OpenLDAP/openldap-stable/

Then after that i have to work out how to Install php , so if you could help a noob i would be very thankful !

[c-wex]

GPHUNK
What do you use for running PHP ?
Im not into apache and linux, but i believe that here you compile the PHP libraries you need.
Somewhere i saw that something like --with-ldap as an option when you compile, but this is just from memory.
If you use windows however you need to check the PHP.INI file
search for the "php_ldap.dll" string in the php.ini and remove the ; that is in front of it.
This tells php on a windows server that you want to use the ldap extension.

In my case (And another i read about) the server had to be restarted befor the ldap was running.

you can check if ldap is running by doing a phpinfo (create a php file with this code : <? phpinfo() ?>


You should see something like this

LDAP Support enabled
RCS Version $Id: ldap.c,v 1.130.2.13 2005/05/08 16:06:24 sniper Exp $
Total Links 0/unlimited
API Version 2004
Vendor Name OpenLDAP
Vendor Version 0

[g_phunk]

Windows xp , latest dell computer ,


I have all PHP files , i guess i unzip them all into one dir to Install ? excuse my noobness !

[c-wex]

GPHUNK what system are you planning to run PHP on ?

[Hybrid]

Originally Posted by c-wex

HYBRID ... I think you need a base DN like this :
Basedn = dc=stbedes, dc=com

Leave out the containers until you have verified the integration works

You need to make sure no firewalls are blocking port 389

Whats the best way of checking the intregration?

Think we tried those settings as the baseDN and it just simply shows up as invalid username/password?

[c-wex]

Sorry i made it wrong :-(

your domain is stbedes.internal so ...

basedn = dc=stbedes, dc=internal

that should do the trick ... do not use COM ;-)

The only way i found to test was to login :-(

You can if hardcore php programmer do some logging but i don't know how.

[Hybrid]

I shall give that another shot in the morning.

Sure we already tried that too :/

It *should* pull all the user info from within AD without specifying which container by default though?

[c-wex]

Hybrid : It takes the needed info without specifying container. and for RDN it was the pre 2k trick that did it for me !

G_Phunk : U need to follow the support suite v2 installation manual i think. It is for windows 2k server, but i believe that the webserver in win XP is the same.
You can find the installation manual here

http://support.kayako.net/index.php?...emid=1&nav=0,1

Also be sure to note that it is for v2 of esupport ! However it gets a lot of basics in place

[g_phunk]

Heya PHP is installed now but i have no idea how to create a php file with this info
<? phpinfo() ?>

as you asked c-wex, can i get some instructions please ?

[g_phunk]

In the admin cp if you go to diagnostics > php > its all installed with the sql etc c-wex

[c-wex]

I know ... However if you can't get kayako to work this is not an option