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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

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jonathanbloom Offline
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Is this allowed? Domains and Template Groups - 12-08-2008, 10:42 PM

I'm thinking of creating a template group and having another domain point to the template group. Thus off the same install and same database and only using a different domain for that one template group.

Is this allowed or am I going against the TOS?
   
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John Haugeland Offline
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12-08-2008, 10:43 PM

You can buy more domain licenses, then it'll work just fine. Otherwise the software will prevent the second domain from working.


John Haugeland (john.haugeland ]at[ kayako.com)
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jonathanbloom Offline
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12-08-2008, 10:46 PM

Now if I merely redirect the other domain to this domain, would that be ok? They would go to help.whatever.com and be forwarded to help.maindomain.com/group=whatever.
   
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12-08-2008, 10:50 PM

That'd be just fine.


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jonathanbloom Offline
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12-08-2008, 10:51 PM

Thank you very much! You were quite fast and I appreciate it!
   
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John Haugeland Offline
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12-08-2008, 10:55 PM

Well, it's mostly luck - we're in the middle of releasing RC4, so I'm haunting the forums as hard as I possibly can.


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