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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 1 Join Date: Aug 2008 | Blank Page -
24-08-2008, 04:13 PM
When I got to http://www.xfactorservers.com/support/setup I get a blank page... Here is my PHPINFO phpinfo() All help would be great! |
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(#2)
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| Developer  Posts: 681 Join Date: Dec 2007 Location: Idaho |
24-08-2008, 04:16 PM
This almost always means you're missing one of the PHP prerequisites, that you're running Suhosin incorrectly, or that you're running mod_security incorrectly. Start by checking to make sure that mbstring, mcrypt and php-imap are installed. If they are, check and see if you are running Suhosin or mod_security; if you are, disable them temporarily to see if that resolves the matter (they're both pretty useless in terms of actual security benefits, so you can leave them disabled if you want to.) If none of those things work, please open a support ticket. -------------------------------------------------------------------
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(#3)
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| Senior Member Posts: 5,768 Join Date: Jun 2005 Location: Cumbria, UK |
24-08-2008, 06:08 PM
Top of PHP Info file says "PHP Version 4.3.11". If your trying to run the latest version, you need PHP 5. Icon Headquarters - Its Elixir - Web2Messenger |
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