Blank Pages

sensit · **Blank Pages -** 19-10-2007, 06:09 PM

We upgraded to version 3.11.01 and get blank pages after replying to tickets plus a few other annoying bugs.
We changed (enabled) the mbstring in phpini, but this was no help either.
When we try to change and save our system settings in the admin panel they are also not changed (and saved).

our phpinfo : http://support.sens-it.be/phpinfo

Thanks.

craigbrass · 19-10-2007, 06:44 PM

That PHP Info shows it isn't compiled with MB String. It isn't simply a case of changing a setting, you need to recompile PHP with MB String.

sensit · 19-10-2007, 08:13 PM

Ok, seems I forgot to put mbstring.dll in phproot after enabling mbstring in php.ini. (windows installation)

craigbrass · 19-10-2007, 08:45 PM

Ah. Glad you got it sorted in the end.

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sensit Offline New Member Posts: 2 Join Date: Oct 2007	Blank Pages - 19-10-2007, 06:09 PM We upgraded to version 3.11.01 and get blank pages after replying to tickets plus a few other annoying bugs. We changed (enabled) the mbstring in phpini, but this was no help either. When we try to change and save our system settings in the admin panel they are also not changed (and saved). our phpinfo : http://support.sens-it.be/phpinfo Thanks.

craigbrass Offline Senior Member Posts: 7,557 Join Date: Jun 2005 Location: Cumbria, UK	19-10-2007, 06:44 PM That PHP Info shows it isn't compiled with MB String. It isn't simply a case of changing a setting, you need to recompile PHP with MB String. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

sensit Offline New Member Posts: 2 Join Date: Oct 2007	19-10-2007, 08:13 PM Ok, seems I forgot to put mbstring.dll in phproot after enabling mbstring in php.ini. (windows installation)

craigbrass Offline Senior Member Posts: 7,557 Join Date: Jun 2005 Location: Cumbria, UK	19-10-2007, 08:45 PM Ah. Glad you got it sorted in the end. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako