Can't change Results Per Page in Admin CP after upgrade to 3.30.02

Matthew

After backing up my SupportSuite installation to a subdirectory of my main installation, copying my database, and performing what seemed a flawless upgrade to 3.30.02 CVS 7th September, I have a couple small problems which I'll split into different threads.

One is that I can't set the option the change the number of Results Per Page in the Admin and Staff CPs. I can change it from, say, 15 to 20; but after the initial display the number immediately reverts to the default.

I thought it might be something to do with cookies. I've set my 'cookie domain', cleared my caches, but it's no joy. The setting won't 'take'.

I could ask support about this, but I thought it might be something simple that everyone could benefit from hearing about.

Cheers to anyone who has the answer!

Casey Rousseau · 09-09-2008, 02:46 PM

I'd noticed this as well, but it looks like there's already a bug report.

Kayako Bug Tracker - Viewing Issue #799 - "Results Per Page" setting in the Admin CP (manage staff, manage departments) is not storing properly.

Matthew · 09-09-2008, 03:25 PM

Quote:

Originally Posted by Casey Rousseau

I'd noticed this as well, but it looks like there's already a bug report.

Kayako Bug Tracker - Viewing Issue #799 - "Results Per Page" setting in the Admin CP (manage staff, manage departments) is not storing properly.

So there is! A bug report that hasn't been touched since April. Well, maybe now that several people have noticed...

This little issue is really going be a pain if it can't get solved. Too much extra clicking! But I'll bet someone somewhere has figured this out already...?

Casey Rousseau · 09-09-2008, 03:34 PM

Whups. You're reading that date wrong. They use dd/mm/yyyy for date formatting. This bug was logged on Sept 4 of this year.

Matthew · 09-09-2008, 04:00 PM

Quote:

Originally Posted by Casey Rousseau

Whups. You're reading that date wrong. They use dd/mm/yyyy for date formatting. This bug was logged on Sept 4 of this year.

Doh! Ahv revealed me Yankee colors!

Why can't we all just use yyyy-mm-dd for things like this?!

Casey Rousseau · 09-09-2008, 05:54 PM

Quote:

Originally Posted by Matthew

Why can't we all just use yyyy-mm-dd for things like this?!

'cause then date strings would sort chronologically when sorted alphanumerically? And that would be so inconvenient.

Matthew · 18-09-2008, 03:36 PM

This issue is so annoying. If anyone has fixed this, please post. It's driving me bonkers, and I'd rather not wait for Kayako to fix it. "Cosmetic" issues get a back seat, usually.

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Casey Rousseau Offline Member Posts: 180 Join Date: Aug 2008 Location: Connecticut, USA	09-09-2008, 02:46 PM I'd noticed this as well, but it looks like there's already a bug report. Kayako Bug Tracker - Viewing Issue #799 - "Results Per Page" setting in the Admin CP (manage staff, manage departments) is not storing properly. Casey Rousseau Prophesy Transportation Solutions, Inc.

Casey Rousseau Offline Member Posts: 180 Join Date: Aug 2008 Location: Connecticut, USA	09-09-2008, 03:34 PM Whups. You're reading that date wrong. They use dd/mm/yyyy for date formatting. This bug was logged on Sept 4 of this year. Casey Rousseau Prophesy Transportation Solutions, Inc.