Configure PHP.INI settings for a Windows based server

[netFusion]

Here are some things you can check in your PHP.INI file if you are having trouble with PHP scripts.

The following settings are from a working installation and have been tested under both Windows 2000 and Windows 2003 using both CGI and ISAPI setup.

safe_mode = Off                ;not everything works with safe mode
max_execution_time = 300       ; Maximum execution time of each script, in seconds
max_input_time = 120	       ; Maximum amount of time each script may spend parsing request data
memory_limit = 8M              ; Maximum amount of memory a script may consume (8MB)

error_reporting  =  E_ALL & ~E_NOTICE       ;Normal operating mode.  Set to E_ALL if you need to debug
display_errors = OFF           ;Normal operating mode.  Set to ON only if you need to debug.
display_startup_errors = OFF   ;Normal operating mode.  Set to ON only if you need to debug.
log_errors = On
error_log = C:\TEMP\PHP.LOG    ;I write errors to a log file. This file MUST be in a folder writeable from all websites.

post_max_size = 32M            ;Max size of messages and files that can be posted by PHP in Meg.

extension_dir = "C:\PHP"       ;Assuming you have copied your extensions into C:\PHP like I told you to
cgi.force_redirect = 0         ;Must be turned off for IIS.

file_uploads = On              ;If you want users to be able to upload files using PHP scripts.
upload_tmp_dir = "C:\TEMP"     ;Path must be in a folder writeable from all websites.
upload_max_filesize = 32M      ;Max file size that can be uploaded.


register_globals = On

session.bug_compat_42 = 1
session.gc_probability = 1
session.gc_divisor = 100
session.gc_maxlifetime = 1440
session.save_path = c:\temp      ;note this path will be different if you are on a linux box
session.bug_compat_warn = 1

session.save_handler = files
session.use_cookies = 1
session.name = PHPSESSID
session.auto_start = 0
session.cookie_lifetime = 0
session.cookie_path = /
session.cookie_domain =
session.serialize_handler = php

session.referer_check =
session.entropy_length = 0
session.entropy_file =
session.cache_limiter = nocache
session.cache_expire = 180
session.use_trans_sid = 0

[TheDoctor]

Made sticky as well

Only comment I had was whether register_globals needs to be on for V3 as Im sure i've not got it set to on at the moment on my 2003 server, but only going by memory at the moment as I'm not near the server to check.

Regards
Alan

[kickarse]

That is truly helpful, thanks!

[netFusion]

Originally Posted by TheDoctor

Only comment I had was whether register_globals needs to be on for V3 as Im sure i've not got it set to on at the moment on my 2003 server, but only going by memory at the moment as I'm not near the server to check.

You may be correct. Looking through the code, there are comments in there that suggest you may not need register_globals with v3. I have not tried it yet to see what happens.

Eddie

[Varun Shoor]

Hi,
v3 does not require register globals to be enabled.

Regards,

Varun Shoor

[dcohn]

all things being equla what is the "BETTER MORE STABLE" Platform to run PHP/Kayako on. I constantly here Linux from many people but then I hear that it runs fantastic in W2K3.

Which is it.

[Varun Shoor]

Originally Posted by dcohn

all things being equla what is the "BETTER MORE STABLE" Platform to run PHP/Kayako on. I constantly here Linux from many people but then I hear that it runs fantastic in W2K3.

Which is it.

We prefer Linux but have received no complaints from our Windows users. All of our products have been developed keeping the different operating systems and browsers in mind.

Regards,

Varun Shoor

[Shawn]

I hope im posting this in the correct place. I am currently trying to get my pop3/imap Setup on a windows 2000 server. When i go to the php.ini and uncomment the "extension=php_imap.dll" everything quits responding. as well as support site, staff site, and the admin site. I have it currently commented out and the site works fine. What am i doing wrong. None of my email for anything currently works having to do with Kayako.
Any help appreciated.
Current Config looks like the following.
http://www.milestonemortgage.com/support/phpinfo.php
My sql version is "5"
Thanks in advance.

[netFusion]

Originally Posted by Shawn

I hope im posting this in the correct place. I am currently trying to get my pop3/imap Setup on a windows 2000 server. When i go to the php.ini and uncomment the "extension=php_imap.dll" everything quits responding. as well as support site, staff site, and the admin site. I have it currently commented out and the site works fine. What am i doing wrong. None of my email for anything currently works having to do with Kayako.
Any help appreciated.
Current Config looks like the following.
http://www.milestonemortgage.com/support/phpinfo.php
My sql version is "5"
Thanks in advance.

Hi Shawn!

First things first.

Did you follow my instructions here: Setup PHP on a Windows 2000 server

If so, and if you have your PHP.INI file setup as in the first thread above, you should have a file in your C:\TEMP\ folder called PHP.LOG.

Enable the "extension=php_imap.dll", restart IIS, access your support suite page so it will load PHP. Then open up the C:\TEMP\PHP.LOG file in notepad and look for any errors.

My first guess is that you do not have the php_imap.dll in the same folder as your PHP.EXE file or you do not have the C:\PHP\ folder in your system path. Thus PHP errors out when it can not find the extension to load.

Second guess would be that the user your web site runs under might not have the correct permissions to your C:\PHP\ folder.

Post your findings from the php.log file when you get a chance.

As for running SupportSuite on MySQL 5 under Windows, I could not tell you. I'm still running it on 4.x.

Eddie

[ehoffman]

I use Win2k3 and its great. Just be careful with PHP setup.

MySQL 5....yes there are issues. You need to pull it out of strict mode in your instance configuration or you will have some very funky things going on. We did that and its a lot better.

[KPotter]

I tried for months to get version 3 working with PHP5 on IIS 6.0. I would always get a blank setup page, even though a test .php page was working fine. Hiren suggested changing the following values which finally got me up and running:

short_open_tag = On
max_execution_time = 600
magic_quotes_gpc = On

[danielpugh]

magic_quotes_gpc = on
just spent 3 weeks trying to work out why kayako was slow over vpn(could manually telnet to port 80 and enter get / http/1.1 etc with unexplained 20 sec delay) above fixed the problem.

one other thing that may have helped is output_buffering=on

should mention that the slowness was mainly evident on osx/mac (virtual machine running windows on the mac in vmware fusion did not have the problem)