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Installation & Upgrading Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

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  (#1) Old
Laco Offline
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CVS Version unavailable to download - 11-07-2007, 11:33 AM

Hello,

Does anybody know why the "cvs" version is not available to download from "Builds" section in my "Members Area"?
   
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Jamie Edwards Offline
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11-07-2007, 11:37 AM

We are experiencing problems with the build server, please try again in a few days.


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Laco Offline
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11-07-2007, 11:42 AM

Thanks Jamie.

Do you when a next stable version will be available?
   
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Jamie Edwards Offline
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11-07-2007, 11:48 AM

Upgrading from 3.10.02 to CVS.


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Laco Offline
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11-07-2007, 11:56 AM

Thanks.
   
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netFusion Offline
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13-07-2007, 01:50 AM

FYI...

I received a response from Dinker in Kayako Support about 6 hours ago. They hope to look into fixing the broken CVS downloads in the members area sometime next week.

No updates on anticipation of a stable build though.


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Siren Offline
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13-07-2007, 05:03 PM

Next week?


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netFusion Offline
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14-07-2007, 10:11 AM

Quote:
Originally Posted by Siren View Post
Next week?
Correct.


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Siren Offline
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16-07-2007, 04:52 PM

Quote:
Originally Posted by netFusion View Post
Correct.
It wasn't meant as a question.


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craigbrass Offline
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16-07-2007, 04:58 PM

What was it ment as then? I don't see how saying that could not be a question.


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Siren Offline
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16-07-2007, 05:44 PM

Quote:
Originally Posted by craigbrass View Post
What was it ment as then? I don't see how saying that could not be a question.
Have you never said a question rhetorically to mean that you are not pleased with something?


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craigbrass Offline
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16-07-2007, 06:25 PM

Oh right, I see what you mean now. I do agree that it is taking a while but as far as I am aware, it is a 3rd party product problem causing the issue which they are waiting on them fixing. You can't really do much more than pester the 3rd party company to sort the issue.


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  (#13) Old
Laco Offline
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17-07-2007, 04:44 PM

Back from short holiday (plastering few room sin my house).
The CVS seems to be available!

Why suddenly 3.11.00 version and no changelog? What's new in there?
Well I'm gonna give it to try anyway.
   
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Jamie Edwards Offline
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17-07-2007, 04:49 PM

Hi Laco,

The 3.11.00 there is an UNSTABLE release - please treat it as any other CVS build.


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Laco Offline
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17-07-2007, 04:54 PM

Hi Jamie,

Sure, no prob, just a curios about changelog between 13th June and now.
   
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